Gateway live SSAS tabular connection error

[henripalmroth]

Hi,

We are not able to connect from Powerbi.com live SSAS tabular connection using gateway. Here are some backgroud details:

- SQL Server 11.0.6020

- Gateway is the latest downloaded today (10/28/206)

- powerbi@customer.com is synced to Azure AD from on-premise AD

- powerbi@customer.com account is used to login powerbi.com and to connect to data model. Its SSAS admin and also with admin rights on data model. Gateway is also setup with that account.

Gateway looks fine. We got message "Online: You are good to go."

Data source looks fine: "Connection Successful"

But as soon as I go in Powerbi.com: "Get Data" -> "SQL Server SSAS" -> "Connect" and select the data source I get the error:

Something went wrong:
 
Technical details:
Activity ID: b839be39-e0ec-ed9e-9708-89b1afa14191
Request ID: 45f45676-68cc-7006-9018-8def3d9dbdc1
Date: 2016-10-28 06:09:41Z (UTC)
Error text: Ilmeni seuraava järjestelmävirhe:
Cluster URI: https://wabi-europe-north-b-redirect.analysis.windows.net
Error is in Finnish but it means "We got following system error"

In Gateway logs we can see following errors:

DM.EnterpriseGateway Information: 0 : 2016-10-28T06:09:41.3503946Z DM.EnterpriseGateway    0cdc41c9-8683-45d9-bdbc-ba11b294dfd0        45f45676-68cc-7006-9018-8def3d9dbdc1 MGPP     b839be39-e0ec-ed9e-9708-89b1afa14191         E5E3865A [DM.GatewayCore] Deserialized OpenConnectionRequest, executing
DM.EnterpriseGateway Information: 0 : 2016-10-28T06:09:41.3503946Z DM.EnterpriseGateway    1bb454c2-e6a2-4026-a920-c53a59a78981        45f45676-68cc-7006-9018-8def3d9dbdc1 MGCC     b839be39-e0ec-ed9e-9708-89b1afa14191         F5100A95 [DM.GatewayCore] Db pool opening raw database connection to [MSOLAP.5: <pi>MSOLAP.5rovider=MSOLAP.5;data source=sqlserver;initial catalog=Database;timeout=180;effectiveusername=powerbi@customer.com;sspropinitappname=PowerBI:[Windows] Encrypted Credential information omitted</pi>]
DM.EnterpriseGateway Error: 0 : 2016-10-28T06:09:41.4128883Z DM.EnterpriseGateway 1bb454c2-e6a2-4026-a920-c53a59a78981         45f45676-68cc-7006-9018-8def3d9dbdc1 MGCC     b839be39-e0ec-ed9e-9708-89b1afa14191     BAA79098 [DM.Pipeline.Diagnostics] Exception object created [IsBenign=True]: Microsoft.PowerBI.DataMovement.Pipeline.Diagnostics.AdomdDataAccessErrorResponseException: AdomdException encountered while accessing the target data source.; ErrorShortName: AdomdDataAccessErrorResponseException[ErrorCode=-1056899072,HResult=-2146233088]/Wrapped(AdomdErrorResponseException)[ErrorCode=-1056899072,HResult=-2146233088]
DM.EnterpriseGateway Error: 0 : 2016-10-28T06:09:41.4128883Z DM.EnterpriseGateway 1bb454c2-e6a2-4026-a920-c53a59a78981         45f45676-68cc-7006-9018-8def3d9dbdc1 MGCC     b839be39-e0ec-ed9e-9708-89b1afa14191     2E87F8B5 [DM.Pipeline.Common.TracingTelemetryService] Event: FireActivityCompletedWithFailureEvent (duration=69, err=AdomdDataAccessErrorResponseException, rootcauseErrorEventId=0)
DM.EnterpriseGateway Error: 0 : 2016-10-28T06:09:41.4128883Z DM.EnterpriseGateway fb150b2a-d618-4b7b-9abf-1da42d6c549c         45f45676-68cc-7006-9018-8def3d9dbdc1 MGGC     b839be39-e0ec-ed9e-9708-89b1afa14191     96BF2BFF [DM.Pipeline.Common.TracingTelemetryService] Event: FireActivityCompletedWithFailureEvent (duration=72, err=AdomdDataAccessErrorResponseException, rootcauseErrorEventId=0)
DM.EnterpriseGateway Error: 0 : 2016-10-28T06:09:41.4128883Z DM.EnterpriseGateway e19083b1-8457-474d-9e60-dc2fb065197f         45f45676-68cc-7006-9018-8def3d9dbdc1 MGOC     b839be39-e0ec-ed9e-9708-89b1afa14191     96BF2BFF [DM.Pipeline.Common.TracingTelemetryService] Event: FireActivityCompletedWithFailureEvent (duration=72, err=AdomdDataAccessErrorResponseException, rootcauseErrorEventId=0)
DM.EnterpriseGateway Error: 0 : 2016-10-28T06:09:41.4128883Z DM.EnterpriseGateway 0cdc41c9-8683-45d9-bdbc-ba11b294dfd0         45f45676-68cc-7006-9018-8def3d9dbdc1 MGPP     b839be39-e0ec-ed9e-9708-89b1afa14191     655A6564 [DM.Pipeline.Common.TracingTelemetryService] Event: FireActivityCompletedWithFailureEvent (duration=73, err=AdomdDataAccessErrorResponseException, rootcauseErrorEventId=0)
DM.EnterpriseGateway Error: 0 : 2016-10-28T06:09:41.4128883Z DM.EnterpriseGateway ac8ba607-b76f-494b-8f11-2e69ff096d5d         45f45676-68cc-7006-9018-8def3d9dbdc1 MDSR     b839be39-e0ec-ed9e-9708-89b1afa14191     4CD88F16 [DM.GatewayCore] Error processing request: [0]Microsoft.PowerBI.DataMovement.Pipeline.Diagnostics.AdomdDataAccessErrorResponseException: AdomdException encountered while accessing the target data source.

This error is continued with:

GatewayPipelineErrorCode=DM_GWPipeline_Gateway_DataSourceAccessError
ErrorCode=-1056899072 --->
[1]Microsoft.PowerBI.DataMovement.Pipeline.Diagnostics.GatewayPipelineWrapperException: Substituted: AdomdErrorResponseException:<pi>Microsoft.AnalysisServices.AdomdClient.AdomdErrorResponseException: Ilmeni seuraava järjestelmävirhe:
   at Microsoft.AnalysisServices.AdomdClient.AdomdConnection.XmlaClientProvider.Connect(Boolean toIXMLA)
   at Microsoft.AnalysisServices.AdomdClient.AdomdConnection.ConnectToXMLA(Boolean createSession, Boolean isHTTP)
   at Microsoft.AnalysisServices.AdomdClient.AdomdConnection.Open()
   at Microsoft.PowerBI.DataMovement.Pipeline.GatewayDataAccess.AdomdConnectionProvider.OpenConnectionAsync()</pi>

And finally: 

GatewayPipelineErrorCode=DM_GWPipeline_UnknownError
InnerType=AdomdErrorResponseException
InnerMessage=<pi>Ilmeni seuraava järjestelmävirhe: </pi>
InnerToString=<pi>Microsoft.AnalysisServices.AdomdClient.AdomdErrorResponseException: Ilmeni seuraava järjestelmävirhe:
   at Microsoft.AnalysisServices.AdomdClient.AdomdConnection.XmlaClientProvider.Connect(Boolean toIXMLA)
   at Microsoft.AnalysisServices.AdomdClient.AdomdConnection.ConnectToXMLA(Boolean createSession, Boolean isHTTP)
   at Microsoft.AnalysisServices.AdomdClient.AdomdConnection.Open()
   at Microsoft.PowerBI.DataMovement.Pipeline.GatewayDataAccess.AdomdConnectionProvider.OpenConnectionAsync()</pi>
InnerCallStack=   at Microsoft.AnalysisServices.AdomdClient.AdomdConnection.XmlaClientProvider.Connect(Boolean toIXMLA)
   at Microsoft.AnalysisServices.AdomdClient.AdomdConnection.ConnectToXMLA(Boolean createSession, Boolean isHTTP)
   at Microsoft.AnalysisServices.AdomdClient.AdomdConnection.Open()
   at Microsoft.PowerBI.DataMovement.Pipeline.GatewayDataAccess.AdomdConnectionProvider.OpenConnectionAsync()
  ([1]Microsoft.PowerBI.DataMovement.Pipeline.Diagnostics.GatewayPipelineWrapperException.StackTrace
   at Microsoft.AnalysisServices.AdomdClient.AdomdConnection.XmlaClientProvider.Connect(Boolean toIXMLA)
   at Microsoft.AnalysisServices.AdomdClient.AdomdConnection.ConnectToXMLA(Boolean createSession, Boolean isHTTP)
   at Microsoft.AnalysisServices.AdomdClient.AdomdConnection.Open()
   at Microsoft.PowerBI.DataMovement.Pipeline.GatewayDataAccess.AdomdConnectionProvider.OpenConnectionAsync()
   --- End of inner exception stack trace ---
  ([0]Microsoft.PowerBI.DataMovement.Pipeline.Diagnostics.AdomdDataAccessErrorResponseException.StackTrace
   at Microsoft.PowerBI.DataMovement.Pipeline.GatewayDataAccess.AdomdConnectionProvider.OpenConnectionAsync()
   at Microsoft.PowerBI.DataMovement.Pipeline.GatewayCore.ConnectionStrings.AdoNetDbFullConnectionString.<OpenConnectionAsync>d__5.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Microsoft.PowerBI.DataMovement.Pipeline.GatewayCore.AdoNetDbConnectionPool.<>c__DisplayClass1.<<CreateObjectInstance>b__0>d__3.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Microsoft.PowerBI.DataMovement.Pipeline.Common.Diagnostics.PipelineTelemetryService.<ExecuteInActivity>d__a`1.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Microsoft.PowerBI.DataMovement.Pipeline.GatewayCore.AdoNetDbConnectionPool.<CreateObjectInstance>d__a.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Microsoft.PowerBI.DataMovement.Pipeline.Common.Pool.BasePool`3.<CreatePoolObject>d__1.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Microsoft.PowerBI.DataMovement.Pipeline.Common.Pool.StatelessPool`2.<Get>d__2.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Microsoft.PowerBI.DataMovement.Pipeline.GatewayCore.GatewayProcessor.<>c__DisplayClass5e.<<GetDatabaseConnection>b__5d>d__60.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Microsoft.PowerBI.DataMovement.Pipeline.Common.Diagnostics.PipelineTelemetryService.<ExecuteInActivity>d__a`1.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Microsoft.PowerBI.DataMovement.Pipeline.GatewayCore.GatewayProcessor.<GetDatabaseConnection>d__66.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Microsoft.PowerBI.DataMovement.Pipeline.GatewayCore.GatewayProcessor.<>c__DisplayClass2.<<EnsureConnection>b__1>d__4.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Microsoft.PowerBI.DataMovement.Pipeline.Common.Diagnostics.PipelineTelemetryService.<ExecuteInActivity>d__a`1.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Microsoft.PowerBI.DataMovement.Pipeline.GatewayCore.GatewayProcessor.<EnsureConnection>d__8.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Microsoft.PowerBI.DataMovement.Pipeline.GatewayCore.GatewayProcessorDispatcher.<DispatchImpl>d__e.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Microsoft.PowerBI.DataMovement.Pipeline.GatewayCore.GatewayProcessorDispatcher.<Dispatch>d__b.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Microsoft.PowerBI.DataMovement.Pipeline.GatewayCore.Serialization.GatewayDeserializer.<DeserializeImpl>d__e.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Microsoft.PowerBI.DataMovement.Pipeline.GatewayCore.Serialization.GatewayDeserializer.<>c__DisplayClass4.<<Deserialize>b__2>d__6.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Microsoft.PowerBI.DataMovement.Pipeline.Common.Diagnostics.PipelineTelemetryService.<ExecuteInActivity>d__a`1.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Microsoft.PowerBI.DataMovement.Pipeline.GatewayCore.Serialization.GatewayDeserializer.<Deserialize>d__9.MoveNext()

The cleartext error message is in English only "Following system error occurred". BTW times in logfiles looks like powerbi.com timezone times not the local server time.

Any ideas what we should try next? We have already tried reinstalled gateway few times.

Br,

Henri Palmroth

[v-qiuyu-msft]

Hi @henripalmroth,

In your scenario, please check if the email address signed in the Power BI Service matches a defined UPN within the local Active Directory domain. You can take a look at this article: Map user names.

Also please try to create a report in Power BI Desktop, publish to service and set it use this data gateway, check if it can be refreshed successfully.

Best Regards,
Qiuyun Yu

[henripalmroth]

Hi @v-qiuyu-msft and thanks for your reply.

I have tested few reports with no luck. Same error. There is no refresh as such becauser we are using live connection to SSAS tabular model.

Also when I try to run whoami /upn on SQL server it will give me the correct answer which is powerbi@customer.com. So the effectiveusername should match what we have on local AD.

Br,

Henri

[Victor_SotoG]

I have the same problem, have they solved it?

GatewayPipelineErrorCode=DM_GWPipeline_UnknownError
InnerType=AdomdErrorResponseException
InnerMessage=<pi>The following system error occurred: </pi>
InnerToString=<pi>Microsoft.AnalysisServices.AdomdClient.AdomdErrorResponseException: The following system error occurred:
at Microsoft.AnalysisServices.AdomdClient.AdomdConnection.XmlaClientProvider.Connect(Boolean toIXMLA)
at Microsoft.AnalysisServices.AdomdClient.AdomdConnection.ConnectToXMLA(Boolean createSession, Boolean isHTTP)
at Microsoft.AnalysisServices.AdomdClient.AdomdConnection.Open()
at Microsoft.PowerBI.DataMovement.Pipeline.GatewayDataAccess.AdomdConnectionProvider.OpenConnectionAsync()</pi>

[henripalmroth]

I think that the final solution was to give enough rights for SSAS / Server / Gateway to access AD user information. You can try this with management studio. Connect to Analysis Services and use additional parameters "effectiveusername=user@domain.com". It should connect without errors if there are enough rights to access AD.