Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

Earn the coveted Fabric Analytics Engineer certification. 100% off your exam for a limited time only!

Reply
Jim_
Helper I
Helper I

Gateway Personal mode keeps closing

Hi All,

 

I have the gateway installed on a seperate server where it is literally the only thing running, however it seems to close itself.  The server didn't reboot, which would be a muich easier solution.  I am logged into the server and I do not need to re-enter my credentials when I use the remote desktop connection. 

 

Is anyone else having this issue?  My managers are getting a little frustrated with me when data is not refreshed.

 

Thanks!!!

Jim

2 REPLIES 2
v-jiascu-msft
Employee
Employee

Hi @Jim_,

 

1. How about using the On-premises data gateway (not the personal mode)?

2. Can you check the Windows Event logs to see what happened?

3. Can you even use the personal gateway for a while?

4. Do you have the latest version of Data Gateway?

Gateway_Personal_mode_keeps_closing

 

 

 

Best Regards,

Dale

Community Support Team _ Dale
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Sorry for the very late reply:

 

1. How about using the On-premises data gateway (not the personal mode)?

  • For whatever reason, I can't get it to install on my server

2. Can you check the Windows Event logs to see what happened?

  • I tried that but I don't really know what I am after

3. Can you even use the personal gateway for a while?

  • Yes, the personal gateway works for days at a time.

4. Do you have the latest version of Data Gateway?

  • Yes

Does it make a difference if the gateway is running as a service on the server?

Helpful resources

Announcements
April AMA free

Microsoft Fabric AMA Livestream

Join us Tuesday, April 09, 9:00 – 10:00 AM PST for a live, expert-led Q&A session on all things Microsoft Fabric!

March Fabric Community Update

Fabric Community Update - March 2024

Find out what's new and trending in the Fabric Community.

Top Solution Authors
Top Kudoed Authors