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Frequent Visitor
Posts: 2
Registered: ‎03-14-2017

Firefox script error

Has anyone had trouble with js erros when loading dashboards / reports in the PowerBI service when accessing via Firefox? I likely have some optimizing to do in formulas but Chrome and Edge are much quicker and do not timeout. Attached is a screenshot of an error I'm seeing. I changed the dom.max_script_run_time setting in Firefox to 20 and still see this happening. We can have users access via Chrome or Edge but would be nice to know what may be causing this. The dashboard contains two table visuals from a dataset containing ~ 1,500 rows

 

 

 PBI_jserror.jpg

 

 

Super Contributor
Posts: 1,238
Registered: ‎08-14-2016

Re: Firefox script error

Hi @BIsteht,

 

I test on my side with the lastest version of firefox, it running smoothly. I think the issue more related to the browser, perhaps you can refer to below article about how to fix the script unresponse issue:

Warning Unresponsive script - What it means and how to fix it

 

Regards,

Xiaoxin Sheng

Frequent Visitor
Posts: 2
Registered: ‎03-14-2017

Re: Firefox script error

Thanks Xiaoxin. As mentioned, I used that guide to trouble shoot and that does not solve the issue. My particular dashboard throws errors in Firefox browswers across different users so I am starting to think its query performance.

Super Contributor
Posts: 1,238
Registered: ‎08-14-2016

Re: Firefox script error

Hi @BIsteht,

 

Can you share the code of your dashboard ? I will test on it.

 

Regards,

Xiaoxin Sheng