Filled MAP not working in Chrome // Internet Explorer performance problems

[JuliaYebra]

Can you all use filled maps in Chrome?

Using Internet explorer the filled maps work great but the performance is very slow in comparation with Chrome.

Sometimes it's impossible to access our company tenant on Powerbi.com through Internet Explorer. 

So we must use Chrome but by doing that, the filled map visualizations don't show data.

Can you gave me some advice?

[hawkings]

Hey Microsoft!

I figured out what the problem is!

It's in your call to the Bing engine. For me it tried with one of the following calls:

https://platform.bing.com/geo/spatial/v1/public/Geodata?key=AoW85FdF-eTJavFmWhZjaQ970kwG1FuainbyVSlP...

The problem is with the culture you specify in "GetBoundary()". In this example it is set to 'da', but this is not accepted by Bing. Instead you need to set it to 'da-dk', which in this example would be:

GetBoundary(-26...... , 'AdminDivision1',1,0,'da',dk')

instead of just

GetBoundary(-26...... , 'AdminDivision1',1,0,'da')

This is why you are not able to reproduce the problem since the US culture is set correctly to ...'en','us'.

Apparently this is only a problem in Firefox and Chrome. Hopefully you are able to fix the issue

best regards,

René

[dgarciama]

I got exactly the same problem with the spanish version of chrome. When I change to English everything is solved... 😞

[WandahlLiper]

We have a similar problem. Our filled map correctly shows US and many other countries in the map as filled, but CN (China) shows up in the middle of Agentina? In PowerBI Desktop it shows correctly though...

Please fix this as it is important to our customers 🙂

[hawkings]

Hey Microsoft!

I figured out what the problem is!

It's in your call to the Bing engine. For me it tried with one of the following calls:

https://platform.bing.com/geo/spatial/v1/public/Geodata?key=AoW85FdF-eTJavFmWhZjaQ970kwG1FuainbyVSlP...

The problem is with the culture you specify in "GetBoundary()". In this example it is set to 'da', but this is not accepted by Bing. Instead you need to set it to 'da-dk', which in this example would be:

GetBoundary(-26...... , 'AdminDivision1',1,0,'da',dk')

instead of just

GetBoundary(-26...... , 'AdminDivision1',1,0,'da')

This is why you are not able to reproduce the problem since the US culture is set correctly to ...'en','us'.

Apparently this is only a problem in Firefox and Chrome. Hopefully you are able to fix the issue

best regards,

René

[IProdigy]

Hello Lydia,

same problem here. After publishing the Dashboard the filled map works in Internet Explorer, but not in Firefox and Chrome. The map is then shown at the highest possible angle but without any data.

Best

Johannes

[Anonymous]

Hi everyone!

I noticed the same problem with the maps, didn't work with Chrome.
But in my case, they look fine in Explorer and Firefox.

Any news??

Thanks.

[v-yuezhe-msft]

Hi @JuliaYebra,

When do you encounter the issue in Chrome? After publishing the filled map to Power BI Service or using the “Publish to web” to generate link of the report?

I test both scenarios in Chrome, filled map shows data correctly. I would recommend you that test the filled map in Firefox browser or in Chrome of another computer and then check if the issue still persists. Furthermore, I will appreciate that if you can share the filled map, I will test it in my environment.

Thanks,
Lydia Zhang

[JuliaYebra]

Hi @v-yuezhe-msft,

The problem is in Power BI Service, I'm not using "Public to web" functionality.

We don't use Firefox in our company, but I tried in several computers with Chrome and is the same in all of them.

Power BI Desktop shows correctly both map and filled map visualizations.

Internet Explorer also shows correctly the visuals (this past two weeks was impossible to access powerbi.com throught IE)

Chrome shows the map visualization but does not show the filled map visualization:

[JuliaYebra]

@v-yuezhe-msft

I couldn't attach the .pbix file so I published to web.

https://app.powerbi.com/view?r=eyJrIjoiMTFmZmQwYzctZjkzNS00ZjY5LTg3MzEtMGY3ZWQ0MGFmYWU1IiwidCI6IjM3Y...

[v-yuezhe-msft]

Hi @JuliaYebra,

I am not able to reproduce your issue. When I publish a filled map to Power BI Service, it shows data in Chrome. And I can successfully view the data in your filled map after opening the above link in Chrome. Could you please check the filled map in FireFox and see how it works?

What is the version of your Chrome? Mine is 51.0.2704.106 m (64-bit).

Thanks,
Lydia Zhang

[ines]

Hi Lydia,

We encounter the same problem. My colleague and I have the same chrome version (Version 52.0.2743.82 m (64-bit)) and with one web application the filled map works perfectly fine and with the other nothing happens when you publish the same Power BI Desktop Report, even if you refresh the report. Do you have any suggestions what the problem might be?

Thanks,

Ines