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Regular Visitor
Posts: 18
Registered: ‎11-09-2016

Error Status code 403 when exporting to PowerPoint

Hello community,

 

Currently I'm experiencing issues when trying to export my reports to PowerPoint. I get a status code 403

Capture2.PNG

The reports I'm attempting to export are based on a .Pbix file with a size of less than 40MB.

The weird thing is that with another file which has a very similar (almost identical) dataset I don't seem to have this problem.

 

Does anybody have had a similar problem with this status code who can help me?

 

With kind regards,

 

Harm

 

Moderator
Posts: 4,660
Registered: ‎03-10-2016

Re: Error Status code 403 when exporting to PowerPoint

Hi @HarmVanG,

I am not able to reproduce your issue when exporting a report that is based on a .PBIX file with size of more than 40MB. Could you please provide a sample report of your scenario so that I can test it?

In addition, does your report contain Custom visuals and R visuals? Currently , Custom visuals and R visuals are not supported when working with the Export to PowerPoint feature, and please check that if your report hits other limitations described in this article.

Thanks,
Lydia Zhang

Regular Visitor
Posts: 18
Registered: ‎11-09-2016

Re: Error Status code 403 when exporting to PowerPoint

Hello Lydia,

 

I'm not using any custom or R visuals.

 

Do you need the .Pbix file and if so, where can I upload it securely?

 

With Kind regards,

 

Harm

Moderator
Posts: 4,660
Registered: ‎03-10-2016

Re: Error Status code 403 when exporting to PowerPoint

Hi @HarmVanG,

You can upload PBIX file to OneDrive, then send a Private message containing shared link of PBIX file to me .

Thanks,
Lydia Zhang

Moderator
Posts: 4,660
Registered: ‎03-10-2016

Re: Error Status code 403 when exporting to PowerPoint

Hi @HarmVanG,

I can export your report to PowerPoint without any issues  after publishing PBIX file to Service. I suspect this issue is specific to your environment, I would suggest you to submit a support ticket: Get support.

Thanks,
Lydia Zhang

Regular Visitor
Posts: 18
Registered: ‎11-09-2016

Re: Error Status code 403 when exporting to PowerPoint

Hi Lydia,

 

Thanks for the help. I've opened a support ticket already. I've also had no problems with the anonymized .Pbix file as well, so now I guess I'm looking into what makes the difference in terms of deleted columns.

 

Thanks again,

 

Harm van Giersbergen