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jderekc
Helper IV
Helper IV

Dataset refresh failure

Hi all!

 

I'm new here.  I am having an issue in PowerBI where some of my datasets refuse to update (in fact, most of them).  This is the error I keep getting after a scheduled or on-demand refresh of the dataset:

 

Last refresh failed: Mon May 29 2017 12:43:43 GMT-0500 (Central Daylight Time)

Cluster URI:WABI-US-NORTH-CENTRAL-redirect.analysis.windows.net
Activity ID:c41a4b0e-bbe7-6483-1ac8-5c8babc94e3c
Request ID:6cdd1e40-02b5-0914-1b8c-b42d475eba9b
Time:2017-05-29 17:43:43Z

 

Does anyone have advice on how to proceed with this?  It doesn't seem to give particularly good error information.  The data gateway (enterprise data gateway, not personal) is listed as online.  Here is a snapshot of the history:

 

Show
On demand5/29/2017, 11:34:39 AM5/29/2017, 12:43:43 PMFailed 
Show
On demand5/29/2017, 10:34:29 AM5/29/2017, 10:40:45 AMFailed 
Show
On demand5/29/2017, 9:44:32 AM5/29/2017, 10:34:29 AMFailed 
Show
Scheduled5/29/2017, 8:31:19 AM5/29/2017, 9:44:31 AMFailed 
 Scheduled5/28/2017, 10:01:04 PM5/28/2017, 11:00:31 PMCompleted

 

I appreciate any insight that can be given regarding this issue.  It is turning out to be relatively high priority and I was not sure how to communicate directly with Microsoft regarding this priority issue for my organization.

 

Thanks!

 

Regards,

Derek

1 ACCEPTED SOLUTION
v-ljerr-msft
Employee
Employee

Hi @jderekc,

 

As there is no detailed error message for further troubleshooting, I would suggest you create a support ticket on Power BI Support for better assistance on this issue. Smiley Happy

 

Regards

View solution in original post

3 REPLIES 3
jderekc
Helper IV
Helper IV

Thanks for the response!  My issue seems to be resolved now.  I believe it had to do with the cluster being degraded as indicated last week.

 

Regards,

Derek

GilbertQ
Super User
Super User

Hi @jderekc

 

What is the error you get when you click on the Show link?





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v-ljerr-msft
Employee
Employee

Hi @jderekc,

 

As there is no detailed error message for further troubleshooting, I would suggest you create a support ticket on Power BI Support for better assistance on this issue. Smiley Happy

 

Regards

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