Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

Register now to learn Fabric in free live sessions led by the best Microsoft experts. From Apr 16 to May 9, in English and Spanish.

Reply
chrisphillips
Regular Visitor

Cannot remove personal gateway connection

I have seen some other posts about this, but not seen one with a fix. This looks like a bug.

When I login to PowerBI online, I can see a Personal Gatway connection that I set up on a Laptop some time ago. This particular connection was just a test, and I no longer want it. There is no option however to remove it.

 

I have setup a new personal gateway on a fixed PC, as this is the one that I now want to use, but this one is not visible or selectable from the Gateway Connection Screen.

 

Does anyone have an idea of how to fix this, or know if Microsoft can assist with the issue at all?

1 REPLY 1
v-haibl-msft
Employee
Employee

@chrisphillips

 

After you setup a new personal gateway on a new PC, make sure the status is Connected when you click the personal gateway icon in the right corner of windows task bar. At this time, go to the dataset settings in Power BI Service, the machine name shown there will be changed from your laptop to your new PC automatically. Actually you do not need to remove it.

 

Cannot remove personal gateway connection_1.jpgCannot remove personal gateway connection_2.jpg

 

Best Regards,
Herbert 

Helpful resources

Announcements
Microsoft Fabric Learn Together

Microsoft Fabric Learn Together

Covering the world! 9:00-10:30 AM Sydney, 4:00-5:30 PM CET (Paris/Berlin), 7:00-8:30 PM Mexico City

PBI_APRIL_CAROUSEL1

Power BI Monthly Update - April 2024

Check out the April 2024 Power BI update to learn about new features.

April Fabric Community Update

Fabric Community Update - April 2024

Find out what's new and trending in the Fabric Community.

Top Solution Authors
Top Kudoed Authors