Can't create app workspace error 500

[Anonymous]

I'm trying to create a new App workspace which I have done in the past. But I keep getting the error message:

Activity IDa6df9a72-de69-4a3d-9c42-61e77f1c0c06

Request ID734c05a7-cdb0-e4b1-d060-fc08a1c55481

Correlation ID96e7c6d8-abe1-9bba-d439-677b6c97856e

Status code500

TimeTue May 29 2018 10:00:43 GMT-0500 (Central Daylight Time)

Version13.0.5391.189

Cluster URIhttps://wabi-us-north-central-redirect.analysis.windows.net

Can you help?

[v-qiuyu-msft · Accepted solution]

Hi @Anonymous,

Would you please test again? 

Also please troubleshoot the issue follow this link: http://community.powerbi.com/t5/Community-Knowledge-Base/Couldn-t-create-the-group/ta-p/169456

Best Regards,
Qiuyun Yu

[v-qiuyu-msft]

Hi @Anonymous,

Thanks for your update. As the issue is resolved, I will close this thread. 

For your feedback, you can post in idea forum: https://ideas.powerbi.com/forums/265200-power-bi-ideas

Best Regards,
Qiuyun Yu 

[Anonymous · Accepted solution]

I've resolved the issue. It was a change in permissions that IT made. Please make the error messages more helpful. PowerBI is part of our Exchange suite of products which means it's admin usage is controlled by IT. But IT does not work with the platform nor fully understand it's usage, etc. If you can provide a system error status code then you should be able to provide more information on what the root cause is. 

[v-qiuyu-msft · Accepted solution]

Hi @Anonymous,

Would you please test again? 

Also please troubleshoot the issue follow this link: http://community.powerbi.com/t5/Community-Knowledge-Base/Couldn-t-create-the-group/ta-p/169456

Best Regards,
Qiuyun Yu