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Frequent Visitor
Posts: 3
Registered: ‎03-20-2017
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iOS logon issue

Hi, couldn't get to my app on iPhone 6 (iOS 10.2.1). App shut down every time i'd tried to loggon. Desktop and Web logoned fine. I had tried get to the app with my colleague's email and password. And it worked fine. I re-installed the application and got the same result.

Any suggestions?


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Frequent Visitor
Posts: 3
Registered: ‎03-20-2017

Re: iOS logon issue

Today everything work fine :-) I just re-installed the app and logon without any problem.

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Super Contributor
Posts: 3,017
Registered: ‎08-14-2016

Re: iOS logon issue

Hi @dmytroshk,

 

Can you share some detail content of your operations? I test to login in my account without any issue.

 

Regards,

Xiaoxin Sheng

Frequent Visitor
Posts: 3
Registered: ‎03-20-2017

Re: iOS logon issue

Well, I had used iOS app last week without any problem. Yesterday I had shut down app every time I tried to logon. I'd tried other phone and other account on my phone. It's work fine. The problem is with my account when I use it in mobile app, I think. No idea what can I do with this )

Frequent Visitor
Posts: 3
Registered: ‎03-20-2017

Re: iOS logon issue

Today everything work fine :-) I just re-installed the app and logon without any problem.