Cannot connect to SSRS server in Power BI app

[m_i_k_e]

I cannot connect to an SSRS server from the iPhone. When I try I get an error stating Server Address Not Valid. I can connect on other remote computers, but not on my phone. I added the entry for basic in my confic file, and opened a port in the firewall, but I still canot connect.

[v-shex-msft]

Hi @m_i_k_e,

I'd like to ask for some detail contents to know your issue clearly.

1. Can you confirm your device was connect to the same network with the server of ssrs?

2. Can you use other devices which has power bi app to login in this SSRS service?
3. Does this issue only appeared on your iphone or all of iphone devices?

4. Which mode you try to connect, server name/ip address?

It will be help for troubleshooting if you share some detailed information.

Regards,

Xiaoxin Sheng

[m_i_k_e]

This is for a POC so it is the first time.

1. I didn't have the iphone connect to the same network. I wanted to not have that limitation.

2. I can access through th web, but this is the first device I am trying to connect with
3. There is only one iphone i am working with right now

4. I tried both server name and IP address

[v-shex-msft]

Hi @m_i_k_e,

>>1. I didn't have the iphone connect to the same network. I wanted to not have that limitation.It seems like you have some misunderstanding of my description, I want to know your iphone device is at the same network of the SSRS. If they aren't in a same network, the device can't find out the ssrs service and it will show the "address invalid".

>>2. I can access through th web, but this is the first device I am trying to connect with

Current,power mobile app and web browser use the same connector to connect, if you can connect the server at your pc browser it means you correct setting the ssrs service, the issue not related to SSRS service.

Regards,

Xiaoxin Sheng

[m_i_k_e]

Is there not a way for the i[hone to detect without them being on the same network? I was hoping to find a way for users to hit a report all over the country. Even when they are on LTE.

[v-shex-msft]

Hi @m_i_k_e,

If you want to access your ssrs servicer at outside network, you need to config a vpn for it.(It not a simple work)

Reference link:

SSRS for outside network access

Regards,

Xiaoxin Sheng