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Hello,
after i installed Power BI on my Android
i cant sign in to my account
(which is OK when i sign in from the internet browser)
Why it happened?
Solved! Go to Solution.
Perhaps your seeing the issue described in https://powerbi.microsoft.com/en-us/documentation/powerbi-mobile-android-could-not-sign-you-in/?
If not, can you share more info on what exacly is the error your seeing? Which Android version are you using?
Hello @DBahat,
Here is what i got after submit my email (Power BI account) and password:
We couldn't sign you in
Something went wrong during authentication process. Please try again or contact support
I am using Android 7.0 on Samsung S7
There can be a couple of things that might cause this.
For starter - Are you able to sign in to powerbi.com using your phone's web browser? Did you configure a custom sign in page for your tenant? (if so, better check if the SSL certificate's root CA is trusted by the phone)
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