power bi audit logs not working in some tenants

Status: Needs Info
by idanco Frequent Visitor on ‎03-05-2017 11:21 PM



We turned on the audit log feature in more than 50 different tenants we manage.


The logs are working only on 4 of them , What could be the issue ? 


Just to mention , the audit logs work on these tenants , but Power BI logs do not report...


Could you please advise ? 



Status: Needs Info
by AJ_Clark Frequent Visitor
on ‎03-06-2017 10:53 PM

We're in the same boat. Audit logs have been 'on' since day dot and we simply cannot get any data in our audit log search. 


Audit Log 1.PNGAudit Log 2.PNG

by Community Support Team
on ‎03-07-2017 06:14 PM

@idanco @AJ_Clark


I can get audit logs on my side. Could you please tell me which clusters/regions you are in? Can you get the logs before and when did this issue begin?


Best Regards,


by Vicky_Song Established Member
on ‎03-07-2017 06:15 PM
Status changed to: Needs Info
by AJ_Clark Frequent Visitor
on ‎03-07-2017 06:28 PM

@v-haibl-msft @Vicky_Song I'm in Australia. We've never been able to get the logs operational. 

by Community Support Team
on ‎03-13-2017 02:47 AM



Could you please also provide your clusters/regions?


Best Regards,


by AJ_Clark Frequent Visitor
on ‎03-13-2017 04:20 PM

@v-haibl-msft@Vicky_Song Our Audit logs are now working! Thanks! 

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