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power bi allmost done for 5 minutes

hi,

 

Since 14.30 CET we can not run powerbi reports  in powerbi.com

the screen gives the message allmost done for 7 minutes now.

 

 

Activity ID88d6b7d5-1f2f-48cd-9e80-b1c2dcd4c7fd
Request ID494e457e-0bcd-7812-866c-232324bc640c
Correlation IDaa3847a2-de8f-31ef-1b88-1299b06abb38
Status code400
TimeThu May 24 2018 15:31:09 GMT+0200 (West-Europa (zomertijd))
Version13.0.5391.159
Cluster URIhttps://wabi-north-europe-redirect.analysis.windows.net

 

please help us,

 

greetings,

 

Jan-Willem van der Reek

 

 
Status: New
Comments
v-qiuyu-msft
Community Support

Hi @jwvdr,

 

Does the issue happen to all reports or specific report? There is a known issue with reports get data in DirectQuery mode listed on Support page, see: 

 

q5.PNG

 

 

Best Regards,
Qiuyun Yu 

jwvdr
Regular Visitor

Thanks for your respond,

 

We had problems with all our reports on multiple SSAS.

 

We use SSAS on azure with live-query connection.

 

We had our problem on 24-may-2018 from 14:30 CET until 16:00 CET.

 

Greetings,

 

Jan-Willem

v-qiuyu-msft
Community Support

Hi @jwvdr,

 

Is the issue gone now? 

 

Best Regards,
Qiuyun Yu

jwvdr
Regular Visitor

Hi Qiuyun Yu,

 

Yes it is gone now.

But we realy want to know what the problem was, because is generated a priorty problem with us.

 

Greetings,

 

Jan-Willem

v-qiuyu-msft
Community Support

Hi @jwvdr,

 

Frankly, I don't know what exactly happened. But I guess it's related to Power BI service itself. If the issue happens next time, you can post a issue here or create a support ticket to Microsoft to get support. 

 

As the issue is gone now, may I close this thread? 

 

Best Regards,
Qiuyun Yu

jwvdr
Regular Visitor

Yes you may close this thread