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Status: New
Status: Accepted

Hi,

There is a Service Outage/Degradation mentioned on the support page of the Power BI, so stay tuned:

vrobertqmsft_0-1645668599972.png

 

https://powerbi.microsoft.com/en-us/support/

 

I will update here once I get any information.

 

Thank you very much!

 

Best Regards,

Community Support Team _Robert Qin

Status: Delivered

We got feedback from PG team:

 

“The original issue (blank page) has been fixed and the Print functionality always had problem as we don't control the layout of the page and many times browser behave weirdly. That is the reason we added it in public documentation, "There are browser settings you can use to adjust the printout, but even then you still may not get the result you want. Consider exporting to PDF first and printing the PDF instead.”

Status: Delivered

Hi @Imrans123 

Fix has been deployed. End Time: 07/23/2022 8:33 PM PST . Please check whether it is normal in your Service .

 

Best Regards,
Community Support Team _ Ailsa Tao

Status: New
Status: Delivered

Hi @kaylastarr ,

Seems the issue was resolved, please try again in your side.

 

Best regards,

Community Support Team_yanjiang

Status: Accepted
Status: New
Status: Delivered

Hi  all,

 

 

Please Update Microsoft Edge WebView2 Runtime to the version 118.0.2088.76.

The solution is provided,now this thread will be closed.

 

 

Best regards.
Community Support Team_Caitlyn

Status: Accepted

Hi @cperuski 

It’s a known issue . The engineers are actively working on this issue and I will come back with an update if there is any progress.

 

Best Regards,
Community Support Team _ Ailsa Tao

Status: Investigating

Hi @jaykayelsemicol ,

I tried again and still can't reproduce the problem, also haven't found ICM reported internally. If the problem persists, I suggest you create a support ticket, it's free for pro user and a dedicated engineer will come to dig the problem for you.

 

Best regards,

Community Support Team_yanjiang

Status: New
Status: Investigating

Hi @sebadb9 ,

 

We've seen that you've submitted support tickets, and ticket engineers have more authority to handle these issues than we do. Sorry for the bad experience, but the best way to address this issue at this stage is delete your dataset/report in the service and publish a new one. It’s by design.we see that you are not very satisfied with this solution and the product will continue to be optimized.

 

It would be great if you continue to share in this issue to help others with similar problems after you know the root cause or solution from ticket engineer.

 

Best Regards,
Community Support Team _ Caitlyn

Status: Investigating

Hi @SMHolck @mixieho ,

 

I will check with the internal team. Once I get a reply, will sync you here. Thanks for your understanding!

 

Best Regards,

Community Support Team _ Caiyun

Status: Delivered
Status: New
Status: New
Status: Delivered
Status: New
Status: New
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