New Idea

Yesterday, all my datasets were refreshing just fine but today nothing happens.

- The automatic refresh hasn't done anything.

- When I press "Refresh now", I get a "popup" saying "preparing refresh" for a split second and then nothing happens.

 

The only way to update the data is to refresh the Desktop version and then upload it. 

 

I have datasets connection to an on-premises database and one connecting to a sharepoint site.

- The on-premises connection usually works perfect, but now nothing happens.

- The sharepoint connection usually brings up an error,  if I try to refresh, but now nothing happens (I just tried it this time as a test, as it usually doesn't work automatically).

 

Can you please help troublefinding - It seems like an issue on you online portal somehow.

 

Thanks in advance.

 

// Tommy

Status: Delivered

Search Box on Slicer Missing

Status: Accepted
by MikeThibs Regular Visitor on ‎01-05-2017 04:39 PM

Hello,

     The Search Box on the Slicer Visualization seems to have a bug when a PBIX file is loaded to the Power BI Service. This issue is affecting the drop-down format of a Slicer. Also it seems to only affect Slicers with a larger amount of items. When there are 2 or 3 items in the slicer the search box will appear however if there are 20 plus or more items it is not working. I've tried several different browsers, so I don't believe that is the issue. Below are screenshot showing the search box has been enabled and the missing search box when you select the drop down. Please help!!! We're on the verge of rolling out hundreds of new Power BI accounts and this is a serious issue when you have large slicer needs.

 Search On.jpgSearch Not Showing.jpg

 

 

Status: Accepted

errorJPG.JPG

I'm getting this error since yesterday on a new dataset. It is a simple excel file table. I've done the following.

Signed out of Power BI Desktop and back in

Got the latest personal gateway

turned the gateway service off / on

republished multiple times during this process.

 

Others seem to be having the same issue. see thread here

There is a current support site error message, but it is specific to SharePoint as a data source only.

Status: Accepted

Invalid Credentials on Scheduled Refresh

Status: Accepted
by paulopaim Frequent Visitor on ‎11-21-2016 05:05 AM

I'm having the problem below, I've put the credentials again, but the error continues.

 

powerbierror.PNG

Status: Accepted

I though this was fixed in the last release and seemed to stopped happening after I downloaded the newest version. Now it is back and is a complete pain to deal with. Please fix this issue. Sign in issue_Ink_LI.jpg

 

 

 

 

Status: Needs Info

Invalid credentials on Sharepoint folder

Status: Accepted
by csabil Frequent Visitor on ‎11-22-2016 10:46 PM

Since yesterday I'm having an issue connecting to an excel file in a Sharepoint folder. It was already working, but I made some changes and republished it. Refresh works fine in Power BI Desktop, but online. It seem it's trying to connect to a Sharepoint list, instead of folder. I have an other report connecting to an other excel file in the same folder and it works fine. Could this be connected to the issue in North Europe? I'm in that datacenter.

 

Capture.PNG

Status: Accepted

In the new January, 2017 release, I get a "Report has already been published" error message when I try to use the PUBLISH option to Update a report that exists on the Service from Desktop.

 

- Steps:

--I updated a report in Desktop that had been previously published to the Service.

--I selected the PUBLISH menu option in Desktop

--I selected MY WORKSPACE (where the report was located)

--I received an error "Report has already been published" and the update failed.

 

I've tried with several different reports both with the Service running and with the Service not running.  I've also exited Desktop and restarted it and repeated the operation.  In all cases, I got the same error.

Status: Delivered

Bug in "Don't include in Report Refresh"

Status: Delivered
by ImkeF Super Contributor on ‎01-10-2017 07:58 AM

There's a bug in "Don't include in report refresh" like described here: http://community.powerbi.com/t5/Desktop/Disabling-quot-Include-in-Report-Refresh-quot-works/m-p/1017...

unfortunately I didn't test correctly and this thread is closed, but the bug is still there and preventing solutions for problems like this:

http://community.powerbi.com/t5/Desktop/Big-file-needs-no-update/m-p/111341#U111341

 

If the query that shall not be refreshed is not referenced by any other query or part of a UNION-operation in DAX, then everything works fine, but if it is referenced as mentioned, then it will be loaded again.

A lot of the usecases for this features are of this kind, so this bugfix is really needed !!!

Status: Delivered

All of the sudden (perhaps after the April 2017 update?), any dashboards we share out-of-tenant from Power BI Web are missing the tabs along the bottom to switch between the different reports in that dashboard.  

We tested with in-tenant sharing and it works fine - only an issue when shared externally.   

 

We tried creating a new dashboard from scratch with 2 simple tabs and published out of tenant - same issue.  All tabs are just gone!  

 

 

By the way, I did see a similar thread (http://community.powerbi.com/t5/Issues/Report-tabs-missing-on-shared-dashboard/idi-p/150884) but it seems too different from what we're experiencing.  In that case, 3 out of 5 tabs disappeared and it happened when shared internally or externally.  Our issue happens only when sharing externally.  Perhaps the same issue.

 

We noticed a warning on the client side that only appears when looking at it out-of-tenant - this may be related to what's happening or perhaps not:

/13.0.1700.1783/scripts/ai.0.js:1 AI: USRACT_StringValueTooLong message:"string value is too long. It has been truncated to 1024 characters." props:"{value:Error: [$injector:unpr]

http://errors.angularjs.org/1.5.9/$injector/unpr?p0=%24templateCacheProvider%20%3C-%20%24templateCac... at

https://app.powerbi.com/13.0.1700.1783/scripts/powerbiportal.dependencies.externals.bundle.min.js:25... at

https://app.powerbi.com/13.0.1700.1783/scripts/powerbiportal.dependencies.externals.bundle.min.js:62... at Object.d [as get]

(https://app.powerbi.com/13.0.1700.1783/scripts/powerbiportal.dependencies.externals.bundle.min.js:60... at

https://app.powerbi.com/13.0.1700.1783/scripts/powerbiportal.dependencies.externals.bundle.min.js:62... at d

(https://app.powerbi.com/13.0.1700.1783/scripts/powerbiportal.dependencies.externals.bundle.min.js:60... at e

(https://app.powerbi.com/13.0.1700.1783/scripts/powerbiportal.dependencies.externals.bundle.min.js:60... at Object.invoke

(https://app.powerbi.com/13.0.1700.1783/scripts/powerbiportal.dependencies.externals.bundle.min.js:60... at https://app.powerbi.com/13.0.1700.1783/scripts/powerbiportal.depen}"

u.warnToConsole @ /13.0.1700.1783/scripts/ai.0.js:1

There seems to be other issues with PBI of late (data failed to load when first opening a dashboard) so perhaps the tabs missing are part of a bigger problem.  However, for now that is the problem that is getting in the way of us delivering analytics to our clients.

 

Any help would be greatly appreciated!

 

 

-Caleb

 

P.S. We had another issue with out-of-tenant dashboards where the Export Data just didn't work for them.  It was eventually fixed, but I'm beginning to wonder whether or not out-of-tenant sharing is the red-headed-stepchild of the PBI feature set.  It could certainly use a little more testing with each release...while I love the pace of innovation of PBI this isn't the first time that something in this dark, scary corner of PBI was broken and our clients were impacted.  Food for thought if this post happens to cross into any PBI QA LOS.

 

Status: Accepted

 

Power BI Desktop Version: 2.42.4611.701 64-bit (January 2017) Installed today.

 

Login window blocked by "Working on it" spinner popup after Power BI Desktop idle in background for a bit. I didn't nail down the time but both times it was over 20 minutes. The login expires after an indeterminate amount of time of inactivity, over 20 minutes at least. Clicking publish brings up the login window but is behind the "Working on it..." popup.

I have to end the task, open Power BI, click login up in the top right corner, then I can publish.

 

screen shot of issue

 

 

 

Status: Delivered

Unable to cast object of type 'ComDataConvert' to type 'ComDataConvert'. The exception was raised by the IDataReader interface. The sync works perfectly on power bi desktop. Any help in this would be greatly appreciated.

Not sure if this is related to the data refresh issue, but starting yesterday I have two different external customers (both in California) that view different dashboards.  They are able to get to the dashboard frames, however get an error stating that "something went wrong.. unable to load the data model".

 

Anyone else experienceing this with external users?

 

Our data is on prem, we use the personal gateway, and the external customers are using the link provided in the original MSFT email I shared with them.

 

Thanks,

 

Status: Needs Info

We have a production implementation of Power BI for which we turned on device based Conditional Access (CA), and added relevant AD groups. After turning on CA, users in the device based AD group are unable to sign in from Power BI desktop and also cannot sign in upon installation of a new Enterprise Gateway.

We get the following message: Unable to sign in. Sorry we encountered an error while trying to sign you in. Details: AADSTS50000. Device platform Unknown used by the user is an unsupported device platform. Supported device platforms are iOS, Android, and Windows flavors.

We are on a Windows platform and tested from Windows 8 and Windows 7 machines, and encountered the same error on both. This issue applies to October 2016 and September 2016 versions of desktop. To prove that CA triggered this issue, we used a test user not in the device based AD group. The test user was able to sign in successfully.

This issue is critical as it prevents us from being able to publish directly from Power BI desktop and prevents users from installing a new Enterprise Gateway.

Please let me know if you need any additional information. If you need Trace ID, Correlation ID or Timestamp, I can provide it via email.

Status: Investigating

This morning, when I started Power BI Gateway - Personal, it failed with the error, "GWConf has stopped working A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."  I uninstalled and re-installed the application but am still getting the same error.  The Personal gateway as worked flawlessly for weeks prior to today.  I'm not aware of any changes being made to my PC but I'm using a company computer and sometimes our IT department pushes out updates without prior notification.  Where do I begin looking for the cause of the failure? (I'm just a Power BI user, not a developer.)

Status: Needs Info

I have several text tiles on my Dashboard. I made some changes to the text content and styling and saved them, and the save appeared to work. However, when I navigated away from the dashboard and returned to it, the changes had been reverted. I checked with collaborators and no one else had even been on that dashboard at that time.

Status: Accepted

I create a report on Power BI Desktop with a Project Online Odata feed as data source.

I can connect and update from PBI Desktop without any problems.

 

However, when i publish it to Power BI, and go to Schedule Refresh, i get this error under Data Source Credentials:

1.png

When i try to edit the credentials, i set to OAuth2 and enter the correct credentials but i got the error below:

 

1.png

 I'm pretty sute that the correct authentication method to Odata feed is OAuth2, but i tried the other methods and got the same error

 

 I'm not able to update the credentials in any situation. I've tryied to republish the reports, create a new one from scratch but i got always the same situation.

 

Best Regards,

Alessandro

Status: Accepted

Publish Report Error if Not Signed In

Status: Delivered
by dkkip05 Frequent Visitor on ‎01-13-2017 07:32 AM

Power BI Desktop seems to be signing me out of my Power BI account. When I go to publish a report while not signed in it asks me for my credentials, but doesn't allow me to type anything in. I have to open Task Manager and Force Close Power BI, reopen, Sign In, then publish.

Status: Delivered

Export to Powerpoint

Status: Accepted
by jlilleystone Visitor on ‎03-03-2017 01:46 AM

We like to use the Export to Powerpoint feature but I think we've found a bug. If I publish a report from PBI desktop to the PBI.com service and then export the report to Powerpoint it works fine. If in the PBI.com service I take a copy of that report to modify it (by using Save As and giving it a different filename) the export to Powerpoint produces blank slides for each page in the report. The report has no embedded images and only has 5 or 6 pages in the report. Please help - being able to export consistently to Powerpoint is a big part of our use of PBI. If it doesnt work we may have to stop using it. Of course we can take screen grabs of each page and paste them into Powerpoint but I wouldnt expect my users to have to resort to that approach. Thanks.

Status: Accepted

Export PowerPoint Blank Slides Problem

Status: Accepted
by aungpyae Occasional Visitor on ‎03-09-2017 03:14 AM

Hello,

 

I tried to export to PowerPoint but it created blank slides. I can export to PowerPoint by using existing examples created by Power BI itself. However, for my own report, I could not export.

 

Regards.

Status: Accepted