New Idea
0 Kudos

Very bad wrong impression of visual text

Status: New
by Maherva Visitor on ‎12-10-2016 10:29 PM

When printing using any print driver, in the visual table the texts that are changed from color to white so that they are not printed, they are printed with which the impression is incorrectly observed, in addition the ordering icons appear or if a This object appears as such is being seen, definitely does not have a good result when trying to print.



0 Kudos

There is a wrong tooltip translation on Visualizations pane in Power BI Desktop and Power BI Service.

“형식”(Format) tooltip text should be “서식”.



Status: Delivered
0 Kudos

Hi all,



I am having issues using the Power BI Excel add in to connect to datasets as well as the Power BI Services "Analyse in Excel" feature. I have built an excel file with multiple pivot tables and slicers which are connected to a data model in Power BI that consists of 8 tables of which the main table has about ten million records.


The questions I would like to ask are below:


- Has anyone else experienced this issue?

- Am I exceeding any limitations of Excel or the OLAP query?

- Are there pros and cons to the Power BI Excel add in vs. the Power BI Services "Analyse in Excel" feature? I have used both and have not experienced better performance from either.

- Does anyone have any suggestions for a better connection method?



The below message is what Excel reads and it never completes(I have let it run for hours)




Once I finally click "Esc" I get the below message








0 Kudos

Hi all,


I have been trying to login to Power BI. Providing the credientials, but it goes into office 365 and I didnt see any Power BI stuff on the web portal.


Can someone let me know the problem? 

Status: Needs Info
0 Kudos

On Wednesday 19th April 2017 I was able to share my dashboard to four people who are outside my organization. i.e., these four people have a different email domain than me. There was no issue sharing on this day and these people received their invitations and were able to see the dashboard. I am the owner of the dashboard I am sharing. 


Since then, I can longer share my dashboard with people outside my organization. When I enter an email address that is not in my domain I get the error "One or more email addresses are outside your organization:".

I can still share my dashboard with people in my organization.


I don't know what has changed. All help documents I find tell me I should be able to do this, in fact I've proven it can be done, yet now I can no longer do it.



Status: Needs Info
0 Kudos

Power BI Desktop crashes in tablet mode Windows 10

Status: New
by GGetty Frequent Visitor on ‎04-29-2017 07:01 AM

Cannot run Power BI Desktop in tablet mode on Windows 10 - was trying to use tent mode during demonstration and it keeps crashing giving me the following error:


"Unhandled exception has occurred in a component in your application. If you click Continue, the application will ignore this error and attempt to continue.


Arithmetic operation resulted in an overflow."


Any way to resolve this - or is the program just not going to run in tablet mode?

0 Kudos

Problem for Publishing

Status: New
by saback New Member on ‎12-19-2016 05:24 PM



I am trying to publishing my project but i can´t do it from Desktop, Onedrive and directly site of powerbi.

The messages is here:

ID da atividade0a63dfa2-f288-474b-8db1-f1c603f715c8
Solicitar IDe1f3409e-e78b-80aa-dacc-f0dbae996374
ID de correlação8898dd60-d661-6c70-f03a-d72009c3f9a4
Código de status500
HoraMon Dec 19 2016 22:18:36 GMT-0300 (Hora oficial do Brasil)


Need help.

ArcGIS not working in desktop

Status: Delivered
by alejandrort Visitor ‎06-06-2017 02:00 PM - edited ‎06-07-2017 04:13 PM

The ArcGIS map visual was working fine yesterday but now it doesn´t even load, it just appears blank (neither the Esri logo nor the loading bars appear on the visual). I was wondering if there is some solution for this or if it´s just a temporary thing due to some update. 


PS: I have the latest update (May 2017) installed and I`ve already tried clearing my data cache in options and disabling the ArcGIS preview, closing the pbi file and opening it again; Nothing seems to work.

Status: Delivered
0 Kudos

Web page report not rendering at all

Status: New
by bonsaimad Frequent Visitor on ‎12-20-2016 02:48 AM

Report published online not rendering for end users. All they get to see is a pulsing power bi logo & report never actually appears. Anyone else had this issue or know a fix??

0 Kudos

Hi team,


In Add Conditional Column dialog, if I add multiple condition, the OK and Cancel button will be pushed down to the bottom. So I could not click OK or Cancel (but could press ENTER as workaround)


Screenshot 2017-01-18 20.00.50.pngScreenshot 2017-01-18 20.00.09.png

Status: Needs Info
0 Kudos

Issue moved from the old issue site (and slightly refined)


If you supply a columnType with Table.AddColumn or Table.DuplicateColumn (e.g. Byte.Type), then the Query Editor will also display values that are out of range for the Data Type.
E.g. for Data Type Byte, values >255 are still displayed in the Query Editor, but they won't load to the table when the query is applied, meaning: leaving loaded fields empty in the data model.


This differs from Table.TransformColumnTypes which will result in an Expression.Error when data is out of range.

My suggestion would be to use the same apporach for Table.AddColumn and Table.DuplicateColumn.


Note: even some automatically created code suffers from this; I'll raise a separate issue for that.


Status: Delivered
0 Kudos

Manual refresh works fine but one of my reports is failing the Scheduled Refresh with this error:


"Not a legal OleAut date.. The exception was raised by the IDataReader interface."


There is likely an illegal date somewhere in my report which I need to manually find and fix. This report has many hundreds of columns, with perhaps two dozen date fields. It would make my life much easier if the error that was raised could tell me the data source/column/row/cell that is raising the error, like a normal debugging process. 

Status: Delivered
0 Kudos

Sankey Diagram tool tip display is hidden

Status: Delivered
by Gopa Visitor on ‎03-29-2017 07:03 AM



When you point the cursor towards the bottom of the sankey diagram, the tooltip gets hidden by the screen. Screenshot of issue is attached herewith.



Gopa KumarSankey diagram - tooltip issue.jpg

Status: Delivered
0 Kudos

This issue actually stems from an issue with UTC time not coming through from Salesforce properly. My workaround was to create a new column that adjusts for the time zone properly, and then assemble the date & correct time together into a new column.

This works perfectly in desktop:

CreatedDate_Final = (LeadAndOpportunities[CreatedDate_Day]) + (LeadAndOpportunities[CreatedTime])


but when published, that column is completely blank on web reports. CreatedDate_day is formatted from the imported "CreatedDate" from Salesforce, and CreatedTime is a date/time/timezone column that I'm just taking the "time" from.

Any idea how to get the column to not be blank on the web?

Bug: PowerPoint export is not possible

Status: Accepted
by Sandra_GER New Member on ‎01-30-2017 07:59 AM

I want to export my report to Powerpoint, but this feature is currently not available.

This is the error message I do receive:


Thanks for your help.

Best regards,


Status: Accepted
0 Kudos

Can´t login to PowerBI Mobile on Android

Status: Needs Info
by jmontiel Occasional Visitor on ‎02-02-2017 07:33 AM

Yesterday I uploaded a new report to my PowerBI Dashboard on the Cloud from PowerBI Desktop. Today I couldn´t login on PowerBI Mobile (Android) because this message: "We can´t continue to your login session". We can´t authenticate, because it was not possible to access the keys store on this device. Try to install again this app. If the problem continues, contact TI team or technical support. I did install again the app without any sucess. Any help would be much appreciated!! All my stuff is practically on the cloud.

Status: Needs Info
0 Kudos

Issue while purchasing Power BI PRO

Status: Needs Info
by webgility Visitor on ‎03-22-2017 07:51 AM



I getting an error while purchasing the power BI.

I tried several times but each time it gives error.


The Error is Below


You can try refreshing the page to solve the problem. You can also wait a few minutes and try again.


Support Information


Correlation ID:
Error code:


Status: Needs Info

Datevalue is hardcoded to American

Status: Accepted
by jak82 Member on ‎03-22-2017 08:13 AM

When I use Datevalue it does not seem to use my locale settings, rather it is hardcoded to the American MM/DD/YYYY.


See screenshot


date issue.jpg

Status: Accepted
0 Kudos

Power BI Refresh failure

Status: New
by YashnaSaxena Occasional Visitor on ‎05-01-2017 11:34 AM

I used an excel file thats on my computer to create a report.
I scheduled a refresh at 5 am daily but it keeps sending me Refresh Failure emails. Like: 
The last refresh attempt failed. Your Personal Gateway is offline or could not be reached.
The last refresh attempt failed. Your Personal Gateway is offline or could not be reached. Ensure the Gateway computer is on and you are logged on to it during the scheduled refresh period.

I tried to change the scheduled refresh time so that my computer is logged into when Power BI tries to refresh BUT it wont let me change the refresh settings!
In the setiings it asks me to Edit credentials for the excel dataset BUT when click on "Edit credentials > Sign in" Nothing happenes... the cursor keeps spinning.

What could be the reason for this? How do I solve this issue?

PS. Scheduled refresh was working fine when I was just using Sharepoint online list as my data source. But when I added an excel file from my PC , the refresh stopped working.

0 Kudos

If I copy one column with date type and I paste it on Excel, it appears full blank


Sin título.png


I got mad for a minute. Then I realised I had to change manually the data type of the Excel column to date type to see the data, if not, you don't see nothing as the above image. This is a little bit weird.


It's not a really bug but I think it should be changed.


Thank you for reading.

Status: Accepted
Idea Statuses