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my62002316

Power BI failed to Load the main page after login

Submitted on ‎12-04-2019 07:54 PM Submitted by Advocate I on ‎12-04-2019 07:54 PM
Today I cannot login to power bi page. It says " Something went wrong. Please try again later.   Date and Time: 2019-12-05 03:46:45Z ActivityId: 2fd49895-9edc-4e36-995e-d9de01ed9bbb Go to support page "   Please HELP !! ... View more
Status: New
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38 Comments (38 New)
huic

All data from power platform dataflows in my workspace broken started 22 April 2021

Submitted on ‎04-21-2021 08:41 PM Submitted by on ‎04-21-2021 08:41 PM
All the data from power platform dataflows that works perfectly a day before, giving error: Expression.Error: The column 'entityName' of the table wasn't found. since 22 April 2021.   The same dataflows have been working perfectly fine since January 2021.   ... View more
Status: New
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40 Comments (40 New)
barbaraysl

Issue-Can not publish power bi app

Submitted on ‎07-27-2022 07:50 PM Submitted by on ‎07-27-2022 07:50 PM
I can not publish some of power bi apps since yesterday. Got error message below. Activity ID: 99fd8e23-d9ea-42f7-9a7a-1aeba6a5c710 Request ID: 8eacd8de-8197-60cd-9ba3-e6d65281bb60 Correlation ID: 566efdce-10de-a326-d23f-3c34a25151db Time: Wed Jul 27 2022 21:46:27 GMT-0500 (北美中部夏令时间) Service version: 13.0.18709.42 Client version: 2207.3.12389-train Cluster URI: https://wabi-us-north-central-d-primary-redirect.analysis.windows.net/ ... View more
Status: Accepted

Currently about the fix release for different clusters in this issue that you can refer(as expected):

  1. US-NORTH-CENTERAL: 2022/8/9
  2. AUSTRALIA-EAST & AUSTRALIA-SOUTHEAST: 2022/8/11
  3. US-EAST: 2022/8/11
  4. North-Europe: 2022/8/12

 

You can find your cluster in the cluster url from the error message.

 

In addition, you can try the workaround provided by @Felix4356 which would be helpful:

Open all report builder reports in your workspace, you can use a right click to open each one to separate tabs in your browser.  No need to run each one, just close each tab that you just opened.  Then publish

 

Best Regards,
Community Support Team _ Yingjie Li

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23 Comments (23 New)
sgallo

Power BI Desktop freezes while working on it

Submitted on ‎01-21-2022 01:37 AM Submitted by Advocate III on ‎01-21-2022 01:37 AM
I have been working daily with power BI recently and it freezes at least 4 times a day. For freezing I mean that while dragging or changing some measures, it starts to load (the circular dots) but I can not do anything on it. If I try to close it from the task bar, then I can not press on "save" or "do not save". In other words I have to close it from the task manager and restart everything. This issue is quite frustrating as I might lose a lot of time trying to recover the work done and re-do it. I have the latest update of PowerBI Desktop. However, my laptop is not the most powerful as the processors is an "intel core i5". Could it be an hardware issue? Thanks ... View more
Status: Accepted

Hi,

Have you turned on the “Power BI Desktop infrastructure update preview feature” in the desktop setting?

If so, a similar issue has been reported internally, so stay tuned.

 

Problem description: When trying to launch Power Bi Desktop, it throws a frown error when the Power BI Desktop infrastructure update preview feature is enabled but if we disable this feature PBI Desktop launches as expected.

ICM: 279388210

 

As a temporary workaround, I suggest you to go to the setting to turn off the option “Enable infrastructure update preview feature” to make this issue disappear:

vrobertqmsft_0-1642990417334.png

 

I will update here once I get any information.

 

Thank you very much!

 

Best Regards,

Community Support Team _Robert Qin

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5 Comments (5 New)
ncbshiva

Power BI On-demand refresh and scheduled refresh not working

Submitted on ‎03-20-2019 03:05 AM Submitted by Advocate V on ‎03-20-2019 03:05 AM
Hi Team,   The Power BI on-demand and scheduled refreshes are not working after 8.00 AM CET time for North Europe users. Can you please check this issue and respond. ?   Regards SHIVA ... View more
Status: New
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48 Comments (48 New)
virajwannige92

Hidden fields and tables are visible in PBI workspace , but they are hidden in Desktop

Submitted on ‎09-29-2021 12:56 AM Submitted by on ‎09-29-2021 12:56 AM
Recently all the hiden fields and tables got visibble in all the datasets in PBI workpace. This was autoamtically happend today. And even I publish new model , the hiden fields & tables are visible with dataset at workspace. But in Desktop they are hidden. In Desktop : In Workspace :     ... View more
Status: Delivered
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17 Comments (17 New)
mbrierley

Datamart is not refreshing

Submitted on ‎12-20-2023 05:36 AM Submitted by Helper III on ‎12-20-2023 05:36 AM
The DataMart has been working in the main, although automated refreshes have stopped a few days ago. Now I can't even refresh manually and am getting the following error.    Error: undefinedErrorMessage=The current operation was canceled because one or more operations failed..HttpStatusCode=0.   This means all the work that we've done to establish this new process using PowerBI risks being compromised. If we can't fix this, then we may have to abandon it, which would not be great.  ... View more
Status: Delivered

Thank you for sharing, for other users with similar experiences you can check the comments below. This thread will now be closed.

 

Best regards.
Community Support Team_ Caitlyn

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3 Comments (3 New)
patrick_s

Sorting bug in Power BI Service - different result than in desktop version

Submitted on ‎09-14-2022 03:01 AM Submitted by on ‎09-14-2022 03:01 AM
Hi all, discovered a bug in Power BI Service when the sort column is used on values in visuals. When sorting on values rows get multiplied. Screenshot from Power BI Service: Screenshot from Desktop Version: When sorting on a non values column in service, data is presented correctly again:   Would appreciate your support. Thank you   ... View more
Status: Investigating

Hi @patrick_s 

If delete the report and dataset in Service then republish from Desktop to Service, can it display normally in Service ? If there is still a problem after the above operation , please provide your sample and the version number of Desktop .

 

Best Regards,
Community Support Team _ Ailsa Tao

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9 Comments (9 New)
lysdexia

Power BI Source Control Does not Allow One to Check out the main Branch

Submitted on ‎06-09-2023 10:03 AM Submitted by on ‎06-09-2023 10:03 AM
I recently added source control to a Power BI workspace.   I was able create a new branch (which is called "Checkout new branch"), make changes to a report, and commit the changes. I was able to see the changes in the branch in Azure DevOps, and merge them into the main branch. The merge removed the working branch during the merge. I am not able to check out the main branch.     Power BI / Fabric: does not seem to be aware of the merge does not give one the option to switch back to the main branch will only let me create a new branch The most basic flow I can think of is new branch from main --> do work --> test --> merge branch to main --> relax with my thoughts. Is this possible with Source Control in Power BI? I can't imagine this is the expected behavior.   ... View more
Status: Needs Info

Hi @lysdexia 

Can you describe your procedure in detail ?

 

Best Regards,
Community Support Team _ Ailsa Tao

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12 Comments (12 New)
msg88

Can't Log in to PowerBI Desktop...No Error, just nothing.

Submitted on ‎05-31-2023 06:57 AM Submitted by on ‎05-31-2023 06:57 AM
I have rebooted, updated, uninstalled, re-installed and gotten nothing. When I go to close end the task in Task Manager, I get "Something went wrong" and a "Report this issue". I have copied and pasted the details below:   I have been using PowerBI Desktop to publish to the service for over a year without issue. Just went to do an update yesterday and couldn't.   Feedback Type: Frown (Error) Timestamp: 2023-05-31T13:51:23.5156497Z Local Time: 2023-05-31T09:51:23.5156497-04:00 Session ID: 5c2acf29-a1f0-47bb-a2aa-6b247070b0ea Release: May 2023 Product Version: 2.117.984.0 (23.05) (x64) Stack Trace: Microsoft.PowerBI.Client.Windows.MainWindow+AnalysisServicesCrashedAfterSuccessfulConnectionException at Microsoft.PowerBI.Client.Windows.MainWindow.OnAnalysisServicesProcessExited(AnalysisServicesProcessExitedEventArgs e) at Microsoft.Practices.Prism.PubSubEvents.EventSubscription`1.<>c__DisplayClass2.<GetExecutionStrategy>b__0(Object[] arguments) at Microsoft.Practices.Prism.PubSubEvents.EventBase.InternalPublish(Object[] arguments) at Microsoft.PowerBI.Client.Windows.Services.EventAggregationService.<>c__DisplayClass22_0`2.<PublishAndMarshalExceptions>b__0() at Microsoft.Mashup.Host.Document.SynchronizationContextExtensions.<>c__DisplayClass2_0.<SendAndMarshalExceptions>b__0(Object null) --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at Microsoft.Mashup.Host.Document.SynchronizationContextExtensions.SendAndMarshalExceptions(SynchronizationContext context, Action callback) at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action) PowerBINonFatalError: {"AppName":"PBIDesktop","AppVersion":"2.117.984.0","ModuleName":"Microsoft.PowerBI.Client.Windows.dll","Component":"Microsoft.PowerBI.Client.Windows.MainWindow","Error":"Microsoft.PowerBI.Client.Windows.MainWindow+AnalysisServicesCrashedAfterSuccessfulConnectionException","MethodDef":"OnAnalysisServicesProcessExited","ErrorOffset":"44"} OS Version: Microsoft Windows NT 10.0.22000.0 (x64 en-US) CLR Version: 4.8 or later [Release Number = 528449] Peak Virtual Memory: 74.2 GB Private Memory: 579 MB Peak Working Set: 909 MB IE Version: 11.1.22000.0 User ID: 96d463f7-163d-42b2-b650-6f21d90a760f Workbook Package Info: 1* - en-US, Query Groups: 0, fastCombine: Disabled, runBackgroundAnalysis: False. Telemetry Enabled: True Model Default Mode: Empty Model Version: PowerBI_V1 Enabled Preview Features: PBI_enableWebView2 PQ_WebView2Connector PBI_sparklines PBI_scorecardVisual PBI_NlToDax PBI_fieldParametersSuperSwitch PBI_horizontalFusion PBI_setLabelOnExportPdf Disabled Preview Features: PBI_shapeMapVisualEnabled PBI_SpanishLinguisticsEnabled PBI_qnaLiveConnect PBI_b2bExternalDatasetSharing PBI_enhancedTooltips PBI_angularRls PBI_onObject PBI_dynamicFormatString PBI_oneDriveSave PBI_oneDriveShare Disabled DirectQuery Options: TreatHanaAsRelationalSource Cloud: GlobalCloud DPI Scale: 100% Supported Services: Power BI Analysis Services Started Process ID: 9072 ... View more
Status: Investigating

Hi  @msg88 ,

 

We've seen feedback from users in another thread with similar experiences to yours, and my colleagues are investigating this issue in full force. I will give you feedback here if there is any progress.

As a temporary workaround, you can roll back to the previous version first.

 

Best regards.
Community Support Team_ Caitlyn

 

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8 Comments (8 New)
Jheisler

Power BI is not loading.. Any Sharepoint with a link is not loading, nor is https://app.powerbi.com/

Submitted on ‎02-02-2022 07:29 AM Submitted by on ‎02-02-2022 07:29 AM
My entire organizaiton is seems to be getting the same disconntect, the error below at https://app.powerbi.com/.  And an error on sharepoint with any embeded powerbi apps.    ... View more
Status: Delivered

Issue is fixed.

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12 Comments (12 New)
karma123

RLS error

Submitted on ‎12-10-2023 08:10 AM Submitted by Helper II on ‎12-10-2023 08:10 AM
Trying to add RLS to users on Power BI service but page is crashing.  ... View more
Status: Accepted

Hi @karma123 ,

 

We have seen on the internal platform that other engineers have reported this issue and submitted it.
The engineers on the product team are now aware and will do their best to resolve the issue. I will update here if there is any progress, so please be patient.

 

Best regards.
Community Support Team_Scott Chang

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1 Comment (1 New)
joncampf

Deleted Scorecard still sending failed refresh emails nonstop

Submitted on ‎08-09-2022 06:22 AM Submitted by on ‎08-09-2022 06:22 AM
Going on for a week straight now, I have been receiving "failed refresh" emails for every KPI that was a part of an unused and now-deleted scorecard. August 3 I started receiving the emails randomly even though the scorecard was still active but not refreshing for over a year. I deleted the scorecard, as it was no longer needed, in the hopes that it would stop the emails/KPIs refreshing. I have received refresh failed emails every day since then. Is there anything I can do to stop them or to ensure that the underlying data refresh object can stop?   ... View more
Status: Investigating

Still could not reproduce it in my side as far as my test, after I have deleted the scorecard from Metrics, have not received refresh failed e-mail during these days.

 

If this issue is urgent for you, suggest that you can create a support ticket and the end of the support page for further fast help, see:

Support | Microsoft Power BI

vyingjl_0-1660721742601.png

 

Best Regards,
Community Support Team _ Yingjie Li

 

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11 Comments (11 New)
wittwo_sagra

Urgent Issue: Incorrect display of Polish characters impacting our business.

Submitted on ‎04-24-2023 05:03 AM Submitted by Advocate I on ‎04-24-2023 05:03 AM
Dear Support Team,  I am writing to bring your attention to a critical issue that we are facing with the display of Polish characters on your platform. As a company that relies heavily on Microsoft products, we hold your services in high regard. However, the current situation is causing serious concerns, not just for us, but for our clients as well. We have noticed that the Polish characters are being displayed incorrectly on PowerBI.com, which is affecting the quality of our reports and visualizations. Our clients have raised complaints about the unprofessional appearance of these characters, and as a result, our business reputation is being negatively impacted. To give you more context, we have tried changing the language settings on PowerBI.com service, but the issue persists. We have also tested the display on both Microsoft Edge and Chrome, which confirms that this is a global problem, and not merely browser-specific. To replicate issue change site language to Polish We kindly request your immediate attention to this matter and a prompt resolution. We believe that you understand the importance of providing accurate and professional-looking visualizations for businesses like ours that rely on your services. We appreciate any help you can provide in addressing this issue as soon as possible. ... View more
Status: Investigating

Hi @wittwo_sagra ,

 

Thank you for your feedback, would you be able to provide us with what kind of results these characters are expecting, we need a proper output sample to feed this issue to the product team.

 

 

Best regards.
Community Support Team_ Caitlyn

 

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4 Comments (4 New)

Line chart automatically zooming in and changing font size when clicking or hovering mouse on it

Submitted on ‎11-23-2021 03:08 PM Submitted by Anonymous on ‎11-23-2021 03:08 PM
Hi there, My report was running without problem before yesterday 24/11/2021, but somehow, from yesterday, my report will zoom in and get bigger font size when clicking or hoving mouse on the line chart. please see below screen shot, first one is normal and expected one, but the second one is incorrect. thanks in advance.   Cheers   Screen shot-1 Screen shot-2   ... View more
Status: Accepted

Hi,

A similar issue has been reported internally, so stay tuned. ICM: 274100968

 

I will update here once I get any information.

 

Best Regards,

Community Support Team _Robert Qin

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5 Comments (5 New)
v0v0

FAILED TO PUBLISH APP.

Submitted on ‎07-31-2022 06:24 PM Submitted by Advocate I on ‎07-31-2022 06:24 PM
Hello, I am trying to publish an app and am coming across this message:    Activity ID: af88ba02-93f0-4d30-b5e7-a4ed17fbb1ce Request ID: e4ac52df-05a0-e890-a644-7e04c5c775b3 Correlation ID: b5f32895-f62c-bd43-bafd-d681684092ce Time: Mon Aug 01 2022 11:23:05 GMT+1000 (Australian Eastern Standard Time) Service version: 13.0.18756.45 Client version: 2207.4.12439-train Cluster URI: https://wabi-us-east2-redirect.analysis.windows.net/   It doesnt exactly tell me what the problem is. Could someone please assist?  ... View more
Status: Accepted

There is the same issue here and you can find the expected fix date about it and potential workaround:

https://community.powerbi.com/t5/Issues/Issue-Can-not-publish-power-bi-app/idc-p/2668626

 

Best Regards,
Community Support Team _ Yingjie Li

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6 Comments (6 New)
JMATOS

Urgent - DataFlow Error (Internal Error)

Submitted on ‎05-13-2021 02:34 AM Submitted by on ‎05-13-2021 02:34 AM
During the last 3 days we’ve verified that we’re unable to update information in some dataflows. It's a generic problem. We could not take the risk to deal with outdated information. Please check this NOW. ... View more
Status: New
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7 Comments (7 New)
hugo-gomes

BUG: Date format and number has change to US format in all reports and for all users (Power BI Servi

Submitted on ‎04-17-2023 04:02 AM Submitted by on ‎04-17-2023 04:02 AM
New Bug: all published panels had their dates and numbers changed to an American format as of this weekend, for all users in the organization ... View more
Status: Delivered

Hi @hugo-gomes 

Issue is mitigated in all regions except CANADA central. ETA for Canada is 19th .

 

Best Regards,
Community Support Team _ Ailsa Tao

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2 Comments (2 New)
sgrewal

BUG : Power BI April 2023 version : Can't see the name of the file at the top of the desktop.

Submitted on ‎04-14-2023 08:11 AM Submitted by Advocate I on ‎04-14-2023 08:11 AM
Look like Issue with Power BI April 2023 version : No longer able to see the name of the file at the top of the desktop app as shown below. When I hover, it just displays "undefined".     ... View more
Status: Delivered

Hi @sgrewal @ricardcom ,

Glad the problem was disappear, then I will close the thread.

 

Best regards,

Community Support Team_yanjiang

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5 Comments (5 New)
sobhark

PowerBI Reports on Web Super slow to load

Submitted on ‎09-01-2022 02:38 AM Submitted by on ‎09-01-2022 02:38 AM
Lately I noticed that when viewing reports on browser, all reports takes forever if they even load at all. Please see attached image.   This happens from randomly, sometimes after a few hours the reports works well as normal But recently this issue has occred much more frequent and the period of the issue is longer. Today, the report failed to load for the entire day.   Anyone has encounted this issue. My data is on Singapore server.   Mac       ... View more
Status: Investigating

Hi @sobhark,

 

May I know what’s your data source and what’s the connection mode? What kind of capacity is your report workspace in? Is this issue happening on the reports in a specific workspace or randomly happening on all your reports?

Is your report data large? Is your report page containing too many visuals?

 

Best Regards,

Community Support Team _ Caiyun

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