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jracer007
Helper IV
Helper IV

Zendesk Data

Hello,

I want to tell you that when I connect my Zendesk data to Power BI Service, I'm never asked for authentication data.

1 ACCEPTED SOLUTION
jracer007
Helper IV
Helper IV

The problem was solved, thanks.

View solution in original post

5 REPLIES 5
jracer007
Helper IV
Helper IV

The problem was solved, thanks.

v-qiuyu-msft
Community Support
Community Support

Hi @jracer007,

 

May I know if my suggestions help you to solve the issue? Does the issue persist now? 

 

Best Regards,
Qiuyun Yu 

Community Support Team _ Qiuyun Yu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
jracer007
Helper IV
Helper IV

This correct.

Vicky_Song
Impactful Individual
Impactful Individual

 
v-qiuyu-msft
Community Support
Community Support

Hi @jracer007,

 

1. From this article, a Zendesk Administrator account is required to access the Zendesk content pack. Please verify if your account is administrator firstly. 

 

2. Which browser did you sign in Power BI service? Please try different browsers eg: Chrome, Edge browser. 

 

3. Before connect to Zendesk content pack, please sign in Zendesk site in browser. Then get data from Zendesk from Power BI in the same browser. 

 

Best Regards,
Qiuyun Yu 

Community Support Team _ Qiuyun Yu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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