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We couldn't import data

Untitled-1.jpg

 

Hi we've been trying to add this app for over a week now and getting the same issue again and again! 

Beyond the joke now, the supplier of the app have assured us the problem isn't there's as it's working fine for everyone else except us!  Please see the screen shot. 

 

It's meant to appear when we press get data and press get it now on the app 

Accounting Insights for Sage 50

Suntico

 

It's meant to ask for our credentials, we enter our credentials and it go to collect data then the above error appears, reinstall and it no longer ask for credentials, something is seriously not right we haven't been able to collect our data.

 

Think our account is corrupt or something isn't deleted right or authorizing properly

 

Please Help! 

Status: Delivered
Comments
v-haibl-msft
Employee

@moldsystemsltd

 

It seems that the publisher of “Accounting Insights for Sage 50” content pack is Suntico. I suggest you to contact with them directly - https://www.suntico.com/contactus/.

 

Best Regards,

Herbert

Vicky_Song
Impactful Individual
Status changed to: Delivered