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0

Unable to login to Power BI Desktop

I go to Get Data > Adobe Analytics > Sign In > enter the credentials and then I get the error. "an error has ocurred in the script on this page".

I click on yes or no but nothing happens.

Status: Delivered
Comments
tbhasin
New Member

Step 4 : ErrorStep 4 : ErrorStep 1 : select analyticsStep 1 : select analyticsstep 3 : Enter credentials to connect with Adobestep 3 : Enter credentials to connect with AdobeStep 2 : Sign InStep 2 : Sign In

v-yuezhe-msft
Employee

@tbhasin,

This is a known issue. Please check the PG'S response:

The issue is on Adobe's side. We have engaged their PT to get it addressed permanently. Meanwhile, this is the workaround:

(Follow these steps carefully)

 
1.Open a normal browser (Chrome preferred, if not, use Edge)


2.Visit this page:
https://ims-na1.adobelogin.com/ims/authorize/v1?client_id=MarketingCloudWS1&redirect_uri=https%3A%2F...


3.Sign in normally

4.Upon signing in, you should be redirected to the same page seen above. i.e.,
https://marketing.adobe.com/authorize/cb?client_id=506b6724cb-adobe-analytics-connector-pbi-desktop......


5.Click “Authorize”

6.Close the browser

7.Go back to PowerBI Desktop, sign in there normally again. This time it won’t ask to authorize (since you’ve already completed the authorization in step 5)




Regards,
Lydia

Vicky_Song
Impactful Individual
Status changed to: Delivered