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Subscription emails changed

Hi, 

I just wanted to check on subscription emails and whether they've been changed.

Are they now being sent from @microsoft.com ? 

Is the rendered image now removed permanently? We've stopped receiving it. The subscription now has a gray box and the attached image only. 

Status: Needs Info
Comments
v-qiuyu-msft
Community Support

Hi @Anonymous,

 

Based on my test, the subscribe email is sent by no-reply-powerbi@microsoft.com. The received email both contains attached image and rendered image. 

 

w4.PNG

 

In your scenario, please check if subscribe for all reports have this issue. Also please share a screenshot about "The subscription now has a gray box and the attached image only. ". do mask sensitive data before uploading. 

 

Best Regards,
Qiuyun Yu 

Vicky_Song
Impactful Individual
Status changed to: Needs Info
 
Anonymous
Not applicable

Up until the 20th of January, the emails were coming from: 

Microsoft Power BI <no-reply-powerbi@azureemail.microsoft.com>

And looked like:

 

Old Email format.JPG

 

Since then the format has changed and they come from 

Microsoft Power BI <no-reply-powerbi@microsoft.com>

and look like the attached:

 

New Email format.JPG

Anonymous
Not applicable

We are seeing the same issue.  The previous solution was much better as we have lost this richness of the high level overview the users were getting in the previous email.

 

I would like to see this addressed as this is a step backward in the email functionality.

 

thanks

Grant

Anonymous
Not applicable

@v-qiuyu-msft  Any update on this? Thank you

Anonymous
Not applicable

@v-qiuyu-msft  Any update on this? Thank you

It's been a couple of weeks and haven't heard anything...

Anonymous
Not applicable

Hi @v-qiuyu-msft,

We're now in mid April and the ticket was raised on January. Do you have any update on this? Please?

nhol
Advocate II

Hi,

 

Was that been resolved. I'm facing the same issue?