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qwaiti27231

Report Subscription Not working

Submitted by Helper III on ‎09-18-2017 02:41 AM

I have subscribed to a report and and its not send me a snapshot of it on daily basis .please fix it

Status: Needs Info
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3 Comments (3 New)
Comments
v-haibl-msft
Employee
Employee
‎09-18-2017 11:39 PM

@qwaiti27231

 

Does your data changes every day? If a refresh occurs but no data changes, Power BI will not send you an email.

 

If your UPN is same as email address, please check your mail server logs to see if the sender domain is treated as suspicious so the mails are blocked.
Please also check the junk mail to see if the email is there.

 

If your UPN is different from the email address which used to access to Power BI, there is an existing issue which has already been reported internally to Power BI Team: CRI 32736716

The fix is targeted to be available in mid-October.


Best Regards,
Herbert

Vicky_Song
Impactful Individual
Impactful Individual
‎09-18-2017 11:40 PM
Status changed to: Needs Info
 
qwaiti27231
Helper III
Helper III
‎09-20-2017 03:18 AM

right now power bi pro trail user ..and i m using my company id. and still not recieving the subscribed report

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