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Refresh failures

Refresh failures seem to occur every few weeks. The refresh failure notifications are not being sent. Is there any alternative to having to constantly monitor it every day to see if it has stopped working? Why are the account credentails invalidated so quickly? Can PowerBI not just keep the auth cookie alive or store the credential?

 

Any guidance on this is greatly appreciated.

Status: Delivered
Comments
v-haibl-msft
Employee

@Anonymous

 

I cannot repro the same issue on my side. I suggest you to create a support ticket at http://support.powerbi.com (see bottom of page). They can help look into the internal log based on the Activity/Request ID to find the root cause.

 

Support Ticket.gif 

 

Best Regards,
Herbert

Vicky_Song
Impactful Individual
Status changed to: Delivered