Power bi Desktop signs out when saving and locks up when trying to publish

Status: Needs Info
by bethridge Frequent Visitor on ‎01-30-2017 02:29 PM

I though this was fixed in the last release and seemed to stopped happening after I downloaded the newest version. Now it is back and is a complete pain to deal with. Please fix this issue. Sign in issue_Ink_LI.jpg





Status: Needs Info
by DaveRuijter Regular Visitor
on ‎01-30-2017 10:53 PM

Same thing here and at all my customers I work with.

It's kinda annoying Smiley Happy.

by DaveRuijter Regular Visitor
on ‎01-30-2017 10:59 PM

I see this issue has been posted before, and there is a fix in the current download of PBI Dekstop!



by bethridge Frequent Visitor
on ‎01-31-2017 06:12 AM

It has been posted and was a problem with the January desktop release. MS did a hotfix and rereleased desktop a few days later. I have downloaded the newest version and still have the issue. What is different is the sign out seems to occur after a period of time now, not immediately as before. If you change accounts before publishing each time you will prevent it. That sucks as a solution but not as bad as reloading your report.

by smithnb Frequent Visitor
on ‎02-01-2017 06:35 PM

I have this same issue... 

by Community Support Team
on ‎02-02-2017 01:26 AM



Please help check your PBI Desktop version is 2.42.4611.901 64-bit (January 2017). I left the PBI Desktop application idle more than an hour and tried to publish to Service, I cannot repro the issue with several attempts.


Best Regards,


by Vicky_Song Established Member
on ‎02-02-2017 01:28 AM
Status changed to: Needs Info
by prabhupan Regular Visitor
on ‎02-02-2017 11:50 PM

Same issue with me too.



by Jasper Frequent Visitor
on ‎02-03-2017 05:04 AM

Sometimes it locks up when publishing (when not signed in at the start). I don't have the save & close issue.



by bethridge Frequent Visitor
on ‎02-03-2017 09:42 AM

@v-haibl-msft I checked my version and it was running 2.42.4611.701 64-bit (January 2017) instead of 2.42.4611.901 64-bit (January 2017). Regarding the trigger for the above issue, it was occurring when multiple sessions were open at the same time or when I opened an older report to edit and publish. The screen would indicate I was logged in but upon clicking publish it would trigger the error.


I am downloading and installing the latest version now. I will give an update if this corrects the issue. Interesting I did not get the usual notification that a newer version existed. That has always been my trigger to update.

by bigmacfu New Member
on ‎02-09-2017 09:22 AM
Same issue
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