Power BI Desktop (January 2017) Login popup blocked

Status: Delivered
by gabewarren New Member on ‎01-13-2017 09:46 AM


Power BI Desktop Version: 2.42.4611.701 64-bit (January 2017) Installed today.


Login window blocked by "Working on it" spinner popup after Power BI Desktop idle in background for a bit. I didn't nail down the time but both times it was over 20 minutes. The login expires after an indeterminate amount of time of inactivity, over 20 minutes at least. Clicking publish brings up the login window but is behind the "Working on it..." popup.

I have to end the task, open Power BI, click login up in the top right corner, then I can publish.


screen shot of issue




Status: Delivered
by opticshrew Regular Visitor
on ‎01-20-2017 01:17 AM

Hi all,


I was experiencing the same issue with my reports, I found that updating to the newer client fixed my issue.


Occasionally I may still get the issue however I killed the task and restarted, alternately if you login before publishing the data you shouldn't recieve this error.




by igor Frequent Visitor
on ‎01-20-2017 05:38 AM

I am having the same issue Smiley Sad

Any solution?

by KarlinOz Member
‎01-20-2017 05:00 PM - edited ‎01-20-2017 05:02 PM

@igor watch this thread: 

http://community.powerbi.com/t5/Issues/Publish-Report-Error-if-Not-Signed-In/idc-p/116552#M2108, specifically this: http://community.powerbi.com/t5/Issues/Publish-Report-Error-if-Not-Signed-In/idc-p/116217#M2065

The MS team have said: "Power BI Team are planning to release the fix soon. We can use the following workaround now. This freeze happens when users (who are already signed in) work on the report (or leave it idle) for more than 40 minutes without signing in or publishing. The workaround is to close Power BI or sign out then sign back in before publishing. "


by v-haibl-msft Super Contributor
on ‎01-21-2017 06:25 PM

Hi All,


There is a new version of PBI Desktop just released. Please download it and this issue should be fixed in this version.



Best Regards,


by RegalPeter Visitor
on ‎01-23-2017 05:28 AM


by KarlinOz Member
on ‎01-23-2017 04:49 PM

Yes, all good here too, thanks team Smiley Happy

by Moderator Vicky_Song
on ‎01-23-2017 05:17 PM
Status changed to: Delivered
by igor Frequent Visitor
on ‎01-25-2017 12:21 PM
by DaveRuijter Regular Visitor
on ‎01-30-2017 10:58 PM

Ah great that it's fixed!


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