Skip to main content
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Register now to learn Fabric in free live sessions led by the best Microsoft experts. From Apr 16 to May 9, in English and Spanish.

kalpana

On premises Data gateway

Submitted by Helper I on ‎12-11-2016 11:14 PM

Your data gateway (Power BI – personal) is offline or couldn't be reached.Hide details
Processing error: Your data gateway (Power BI – personal) is offline or could not be reached. Ensure the gateway computer is on and you are logged on to it during the scheduled refresh period.
Cluster URI: WABI-US-EAST2-redirect.analysis.windows.net
Activity ID: ce4f0f4d-e0d0-495b-b5be-a6dc16c29e35
Request ID: 30bd0e1a-7530-75cf-9ebc-701627576ca1
Time: 2016-12-12 04:28:20Z

 

This error i am getting. I installed gateway also. Please help me to resolve this

Status: New
See more ideas labeled with:
2 Comments (2 New)
Comments
BhaveshPatel
Community Champion
Community Champion
‎12-12-2016 12:51 AM

You should sign in your personal gateway and keep it active to make refresh happen. Go to Search box of your Window and Type PowerBI Gateway-Personal, Open the app and Sign in with your powerbi account. You can refresh your powerbi service dataset now.

v-haibl-msft
Employee
Employee
‎12-13-2016 01:02 AM

@kalpana

 

Please check you’ve installed the right gateway and launch it successfully as below.

 

On premises Data gateway_1.jpg 

 

Best Regards,

Herbert

Idea Statuses