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Log In Issue

I am having trouble logging into my account both on the desktop and web.  I've been able to log into PowerBI for months using the account I created associated to my work email.

 

Now, when I go to login, the system goes into this endless redirecting loop.  What I see on the screen is:

 

A blue circular icon that looks like a badge, with my username next to it.

Below that, the word "Redirecting"

Below that, the words "We're taking you to your organization's sign in page"

 

The problem is that it never advances to the next page.  It just keeps redirecting and refreshing in an endless loop.

Status: Needs Info
Comments
v-qiuyu-msft
Community Support

Hi @mzeppieri,

 

Please try to open the Inprivate browser window, use app.powerbi.com link and click Sign In button. Also please update the Power BI desktop to the latest version.

 

Best Regards,
Qiuyun Yu

Vicky_Song
Impactful Individual
Status changed to: Needs Info