0 Kudos

Images missing in email subscriptions

Status: Delivered
by mjenkins Occasional Visitor ‎04-21-2017 05:47 AM - edited ‎04-21-2017 05:54 AM

It appears that images do not output in the auto-generated screenshots in the email subscriptions.

Here is the top of the report in the service:

service_snip.PNG

 

And here is the email subscription of the same report:

email_snip.PNG

 

Note the image on the left is missing in the screenshot in the email.

 

This is happening for all of our email subscriptions.

 

The issue seems to have started on 4/7/2017.

 

Any idea what's going on?

 

-Marc Jenkins

 

Status: Delivered
Comments
by v-haibl-msft Super Contributor
on ‎04-24-2017 12:46 AM

@mjenkins

 

I can repro the same issue as you. I’ve reported it internally to Power BI Team: CRI 36236056
I’ll post here once I get any update about it.

 

Best Regards,
Herbert

by Moderator Vicky_Song
on ‎04-24-2017 12:47 AM
Status changed to: Accepted
 
by v-haibl-msft Super Contributor
on ‎05-15-2017 06:58 PM

@mjenkins

 

Fix should be available on 5/31/2017.

 

Best Regards,
Herbert

by Moderator Vicky_Song
on ‎06-11-2017 07:53 PM
Status changed to: Delivered
 
by Sivasuba1 Frequent Visitor
on ‎07-30-2017 04:16 PM

 Is this issue fixed? We are facing the same issue related to custom visuals do not output in the auto-generated screenshots in the email subscriptions. Please share the solution if it's fixed.