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GWconfig crashes on startup

Status: Delivered
by brendan_w Frequent Visitor on ‎03-10-2017 05:58 AM

GWConfig crashes  on startup. Necessary for schedule refresh of PostgreSQL system.


Error Report:

Problem signature:
  Problem Event Name:    CLR20r3
  Problem Signature 01:    GWConfig.exe
  Problem Signature 02:    1.13.6044.1
  Problem Signature 03:    5797a0c3
  Problem Signature 04:    Microsoft.DataTransfer.PowerBIGatewayAgent
  Problem Signature 05:    1.13.6044.1
  Problem Signature 06:    57979e87
  Problem Signature 07:    16b
  Problem Signature 08:    22
  Problem Signature 09:    System.Net.WebException
  OS Version:    6.3.9600.
  Locale ID:    1033
  Additional Information 1:    9420
  Additional Information 2:    9420bd853b79fe22d99193b2581d00b5
  Additional Information 3:    e328
  Additional Information 4:    e3280171164676e3bcafda155fc595b7

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Status: Delivered
by Community Support Team
on ‎03-13-2017 12:15 AM



I think you can uninstall the gateway and have a reinstall with the latest version of gateway. If issue still persists, I suggest you to create a support ticket at http://support.powerbi.com (see bottom of page).


Best Regards,


by Vicky_Song Established Member
on ‎03-19-2017 09:17 PM
Status changed to: Delivered
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