Failed to update data source credentials when making new Jira dataset

[Petter]

Hi

I made a new dataset with the Jira app using the following url: https://hostnam.jira.com/ and my credentioas. This connected to jira, but only saw some projectes and not the one I was interested in.

I then red this post https://community.powerbi.com/t5/Desktop/can-i-connect-particular-project-in-jira-to-power-bi/m-p/20... and edited the data source credentials in the dataset settings. I changed it to https://hostname.jira.com/rest/api/2/search?jql=project=%22projectname%22&startAt=0&maxResults=1000, where the %22 came from a to quick copy paste from url field in browser.

This then gave the following error:

Failed to update data source credentials: Web.Contents failed to get contents from 'https://hostname.jira.com/rest/api/2/search?jql=project=%22projectname%22&startAt=0&maxResults=1000/...' (404): Not FoundHide details
Activity ID: 28a9c741-533f-4695-8715-67866b3ef6ef
Request ID: ff11060f-72aa-00b1-459f-ff1a12a3ae02
Status code: 400
Time: Sun Oct 15 2017 17:08:07 GMT+0200 (Vest-Europa (sommertid))
Version: 13.0.2753.184
Cluster URI: https://wabi-north-europe-redirect.analysis.windows.net

I then deleted the dataset and dashboard that was created from the Jira app, and tried to make a new one. But now I get the same error as pasted above every time i try to create a new dataset witht the Jira app, even though I only https://hostname.jira.com as url.

It seems almost like the old dataset that I deleted haven't been properly removed and when trying to make a new one, it only tries to edit the data source credentials in the old one, but it don't use the new url that I type in.

How can I fix this?

[v-qiuyu-msft]

Hi @Petter,

One known issue with the JIRA content pack is that the content pack brings less data, which is reported internally: CRI 47636074. You can see those two threads: 

https://community.powerbi.com/t5/Issues/JIRA-Projects/idi-p/267130

http://community.powerbi.com/t5/Desktop/JIRA-content-pack-bringing-only-few-rows/td-p/254978/highlig...

Regarding the issue that when you get data from a new JIRA content pack, please clear the browser cache and try the browser in Inprivate mode, make sure you enter the correct base URL ( https://confluence.atlassian.com/adminjiraserver071/configuring-the-base-url-802593107.html)

Best Regards,
Qiuyun Yu 

[Petter]

Hi @v-qiuyu-msft

I the last you mentioned first. I tried again now, after clearing browser history, and it worked with just the base jira url, no project spesifice querys. 
I'm not sure if it was the clearing of brower histroy or some Power BI cache that had timed out, because before i wrote the first post, I tried different browser, private mode and clearing cookies, caches and session and local storage in browser, and got the same proiblems in all browsers and modes.

For the project spesifice problem I see that this is something more people experience and that I just have to wat for this issue to be solved.

Thanks for a quick answer.

Petter