Register now to learn Fabric in free live sessions led by the best Microsoft experts. From Apr 16 to May 9, in English and Spanish.
I'm a long-term user of Power BI and would expect to be eligible for the Extended Pro Trial (I've received the notification e-mail about the extended trial). Today, when I try to share a Power BI dashboard I receive a message telling me that I must be a pro user to do that, the message invites me to 'Upgrade Now'. When I click 'Upgrade Now' I'm shown a page of options, and select the middle one to 'Share and Collaborate' which it says I can try for free - I'm guessing this is the extended pro trial. Selecting this option leads me to another message that this says I don't need to sign up for pro because I already have a licence. I'm then trapped in a cycle whereby I can't share my dashboard because I apparently don't have a pro licence but then when I try to upgrade it won't let me because it says I've got a pro licence already. Looking at my stoarage settings I've got 10 GB assigned which suggests pro but at the same time I'm described as a 'Basic User'. I'm completely confused and haven't been able to find anywhere I can contact Microsoft for help. Can anyone help me? Thanks 🙂
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.