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Esri Arcgis Maps does not load on Power BI Desktop for some files

For some reason, on some of my pbix files, the esri arcgis files will not load. I just get the loading screen below

Capture.PNG

 

 

 

 

Status: Accepted
Comments
deldersveld
MVP

Are you able to share a PBIX that where the map does not load, or one of your datasets?

iokoli
Frequent Visitor

@deldersveld, I am unable to share the pbix file as it contains information related to work.

 

 

v-qiuyu-msft
Community Support

Hi @iokoli,

 

Which desktop version did you run? How about running the latest desktop version 2.43.4647.541?

 

Best Regards,
Qiuyun Yu

Vicky_Song
Impactful Individual
Status changed to: Needs Info
 
iokoli
Frequent Visitor

@v-qiuyu-msft I am running the latest Desktop Version of Power BI

iokoli
Frequent Visitor

Just for some addedd information, when i start a new Power BI file and create a new esri map. Then I change tabs and  go back to the map, the map does not load.

 

I have also tried reinstalling Power BI with no success.

 

Please let me know if you need any further information.

iokoli
Frequent Visitor

 @Vicky_Song What happens now that this is designated as "Needs Info"?

v-qiuyu-msft
Community Support

Hi @iokoli,

 

Which language version of desktop did you run? Check if this .pbix can load ArcGis map on your side: https://www.dropbox.com/s/mza7hql40lufq17/ARCGis%20Maps.pbix?dl=0

 

Best Regards,
Qiuyun Yu

edwardkench
Regular Visitor

Having the same problem with one workstation. Only get the 3 yellow status bars and "esri" in the background. I updated to latest, uninstalled and reinstalled today, no change. This workstation has been used to build several esri maps in the past without issues.

 

Also I tried the file out on Dropbox by Qiuyun Yu with the same results. No map.

thekevinj99
New Member

I am also having the same problem - above PBIX does not load

 

Thanks in advance

Kevin