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Error while creating new group

Hi All,

While creating a group , we are facing below error. We have pro version.

Something went wrong
 
Couldn't create the group
Please try again later or contact support. If you contact support, please provide these details.

 

Activity ID7fd266b9-43ff-ca3d-1021-c3f3743a58c0
Request IDecfc566a-d648-3a1c-871c-36221019c64e
Correlation ID6e75d8ae-e499-37cb-1b74-85af80f2bab7
Status code500
TimeWed Mar 22 2017 16:08:45 GMT-0400 (Eastern Daylight Time)
Version13.0.1700.1439

 

I have seen couple of posts with same error but could not find any solution.

Thanks in advance.

Status: Needs Info
Comments
v-qiuyu-msft
Community Support

Hi @Sukhada,

 

The group creation in Power BI is now controlled by the group creation in Exchange Online. In your scenario, please check in your Office 365 tenant whether group creation option is disabled. For more information, please refer to this: Prevent Users from Creating Groups in Office 365.

 

Best Regards,
Qiuyun Yu

Vicky_Song
Impactful Individual
Status changed to: Needs Info