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Error in Web Service but not in Desktop

Hi, everyone.

 

Today I got a "Can't display visual" error in my reports in the web service which goes as follows:

 

"Couldn't load the data for this visual
 
Couldn't retrieve the data for this visual. Please try again later.
Please try again later or contact support. If you contact support, please provide these details.

 

Activity ID7658beec-8b75-4c8f-9a81-6722e18f179a
Request ID664b19cd-477b-74c8-3ea9-b3c39ddbf3ae
Correlation IDb1e6d2bf-135d-4086-5c03-8505963ac544
TimeTue Mar 21 2017 21:09:47 GMT-0600
Version13.0.1700.1439
 
The thing is, in my pbix in the Desktop Version does not show any errors. Filters are the same in both cases. Here is an example.
Error in web serviceError in web serviceDesktop VersionDesktop Version
 This issue is urgent to me, any help will be much appreciated.
 
Thanks!
Status: Needs Info
Comments
v-haibl-msft
Employee

@Store_Intell

 

A similar issue has been reported two days ago, and fix has been deployed today.

Could you please try again to see if your issue can be fixed now?

 

Best Regards,

Herbert

Vicky_Song
Impactful Individual
Status changed to: Needs Info
 
benmek
Frequent Visitor

I hit this issue. Report renders using PowerBI service. However, it fails in PowerBI Embedded.

 

Couldn't load the data for this visual

 

Couldn't retrieve the data for this visual. Please try again later.
Please try again later or contact support. If you contact support, please provide these details.

 

Activity IDe947c259-f264-4ce8-aeba-8bbdb3f60e58

Request ID4d35e2b1-0317-02eb-7ed8-83f99ee16ef4

Correlation ID5e71321e-8498-1c36-5e32-3ca29b53e388

TimeThu Mar 23 2017 15:59:41 GMT-0400 (Eastern Daylight Time)

Version13.0.1700.1501

Cluster URIhttps://WABI-US-NORTH-CENTRAL-redirect.analysis.windows.net

Store_Intell
New Member

Hi, @v-haibl-msft@benmek and @Vicky_Song.

 

Indeed, the error had more info a couple of days later and could ve solved. The error seems to be that a DATE formula had wrong data. Before the last update you could make calculations in dates, such as: 

DATE(YEAR(LASTDATE(Dates))-1,MONTH(LASTDATE(Dates)),DAY(LASTDATE(Dates)))

 

That -1 was really helpful to calculate periods from years before, but now it seems that you can't do that. Already sent a frown about that 😕 .

 

Thanks for your help!

Nucleareng
New Member

Hello,

I have the same issue now. I'm useing no functions (all done in SQL) so I don't know why the report got broken on POWER BI Web. 

it's all OK on "POWER BI Desktop"

 

Thenks!