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Data is failing on refreshes. We have not changed the file in months.

Hi,

 

This is a large issue.  We have PBIX files that have been in the cloud environment for months.  We have not made any changes.  It was running fine and now there are several failing on a regular basis.

 

When we download the file and try to refresh locally, we get an error.  The error is the generic, "An unexpected exception occurred. The current operation was cancelled because another operation in the transaction failed.".

 

When we look at the file in data query, it appears that some connections in M Code are broken.  It looks like the file is corrupted.  Then when we click the "retry" in Power Query, it appears back in the file and it looks fine.  Then we try and refresh the table and failure.

 

Can you please get someone to assist immediately to trouble shoot?

Status: Delivered
Comments
v-qiuyu-msft
Community Support

Hi @Mike_Simm,

 

Regarding this issue, I would suggest you create a support ticket at the end of this site to get dedicated support.

 

Best Regards,
Qiuyun Yu

Vicky_Song
Impactful Individual
Status changed to: Delivered
 
Mike_Simm
Frequent Visitor

HI,

 

The issues link (above) takes me to this page.  Am I missing something?