Couldn't load the data for this visual Couldn't retrieve the data for this visual. Please try again

[Camerica]

Couldn't load the data for this visual

Couldn't retrieve the data for this visual. Please try again later.
Please try again later or contact support. If you contact support, please provide these details.

Activity IDf95c8e72-e61e-48b6-a915-5ec551b8e3f4

Request IDd93f5a74-6e7c-725b-86e8-eea0e8ba1437

Correlation ID18ab6270-a31c-514a-fdf9-4238fae6610f

TimeWed Apr 26 2017 17:11:53 GMT+0100 (BST)

Version13.0.1700.1899

Cluster URIhttps://wabi-north-europe-redirect.analysis.windows.net

Any idea why the data in SQL Azure will not refresh my visuals?

[VP]

Please Check your gateway. It may not be online.

How to check gateway

1. Click on setting (Top right )
2. Select Manage Gateeays
3. Check if your gateway is online.

[Camerica]

Thanks VP

I never ever in 6 months required a gateway since this was a directquery to the SQL Azure DB

Azure PaaS does not (or did not ) require a gateway.

MS have removed such connectivity it seems!

[v-qiuyu-msft]

Hi @Camerica,

Based on my test, the Azure SQL data doesn't require any gateway to refresh on Power BI service.

In your scenario, is this report created by yourself or shared by other user? Please let dataset owner go to the dataset settings, verify credential is correct.

Best Regards,
Qiuyun Yu

[Camerica]

I will check if I am the owner of the dataset or it is shared and will do as you explain. I will revert shortly re the results

Thanks Charles