Cant log in to Power BI pro

[alejoh]

When I click sign in I get automatically taken to app.powerbi and signed in. But I want to get signed in to powerbi.microsoft.com. So when I open a new tab in my browser I am still not signed in at powerbi.microsoft. And when I click sign in I get automatically taken to app.powerbi where I am already signed in. 

I have tried to get a new password. 

Close the browser and try again

Log out from all accounts and log in again

None of them worked

The reason I need to sign in is so that I can create a support ticket for Power BI pro, since I have trouble with an R script.

[v-qiuyu-msft]

Hi @alejoh,

To create a support ticket, please access this site: https://powerbi.microsoft.com/en-us/support/

Then follow steps in below gif: 

Best Regards,
Qiuyun Yu 

[alejoh]

Thanks for your answer. But there is no such button as shown in the gif. Even after searching and scrolled down to the end. 

Regardless my problem is with signing in. So that I can create a support ticket