BI4.1 sp8 patch update failed on windows server 2008 sp2 server

[amitkkr]

We are having an issue upgrading the BI 4 server to SP8, the current BI version is BI 4 SP7 on windows 2008 server sp2 version server.

We got the attached error message from the GUI while launching the setup.exe script manually.

it is saying , it is finding some BI4 version installed, but my current version is BI4.1 sp7, then why it is asking for BI4.

control panel ,program list along with installed BI4.1 updates can be seen in attached snap.

Through CLI as well , it was coming out after some time.

Snapshot and log attached.

Kindly suggest the way forward , if you have faced this kind of issue earlier asap.

[v-qiuyu-msft]

Hi @amitkkr,

From your description, the issue should be related to SAP instead of Power BI, please ask the question in SAP community: https://www.sap.com/community.html

Best Regards,
Qiuyun Yu