ArcGis dissapeared!

[yanthrax]

Hello!

Ive been sent here via the support ticket page.

Ive seen this issue once more on the forum, and the poor lad was pointed toward creating a support ticket. (Which raises the question, would you rather have a 30% chance to earn another membership if the guy isnt a premium member and wants help, or do you want to know a bug about your own software a lot of people encounter nowadays.. anyways, who am i to judge:))

As is personally enjoy using the software and especially the ArcGIS map and dont need a detailed, personalized solution, i thought i'd provide some info to help fix the root of the problem (and..uhm..i need this report done..).

Please excuse the posting in what might be the wrong section, ive been sent here via the support page. Also excuse the label if you would not mind, English is my third language.

The problem:

Since around the 10th of february, when starting Power Bi (with ArcGIS enabled in options!) i get a error message which is pasted below. When unabling the ArcGis option, there are no error messages on startup. Either way, the ArcGIS button is gone! 😞

Does anyone have any (quick) fixes for this issue? Again, ive seen the issue in a dark corner of the forum but with no solutions yet.

Have a great day:)

Error code:

Feedback Type:
Frown (Error)

Timestamp:
2017-02-14T07:47:11.7759056Z

Local Time:
2017-02-14T08:47:11.7759056+01:00

Product Version:
2.43.4647.541 (PBIDesktop) (x64)

Release:
February, 2017

IE Version:
11.0.9600.18537

OS Version:
Microsoft Windows NT 6.1.7601 Service Pack 1 (x64 nl-NL)

CLR Version:
4.6.1 or later [Release Number = 394271]

Workbook Package Info:
1* - nl-NL, fastCombine: Disabled, runBackgroundAnalysis: True.

Peak Working Set:
380 MB

Private Memory:
336 MB

Peak Virtual Memory:
3.84 GB

JS Error Message:
Cannot read property 'iconBase64' of undefined

Error Message:
An error occurred while rendering the report.

Stack Trace:
Microsoft.Mashup.Host.Document.JavaScriptException: An error occurred while rendering the report.
TypeError: Cannot read property 'iconBase64' of undefined
at Object.createVisualPlugin (ms-pbi://pbi.microsoft.com/minerva/scripts/VisualHostCore.js:1425:58)
at Object.<anonymous> (ms-pbi://pbi.microsoft.com/minerva/scripts/VisualHostCore.js:332:65)
at j (ms-pbi://pbi.microsoft.com/opensource/jquery/jquery-2.1.1.js:2:26860)
at Object.k.fireWith [as resolveWith] (ms-pbi://pbi.microsoft.com/opensource/jquery/jquery-2.1.1.js:2:27673)
at x (ms-pbi://pbi.microsoft.com/opensource/jquery/jquery-2.1.1.js:4:11120)
at XMLHttpRequest.<anonymous> (ms-pbi://pbi.microsoft.com/opensource/jquery/jquery-2.1.1.js:4:14767)

Invocation Stack Trace:
at Microsoft.Mashup.Host.Document.ExceptionExtensions.GetCurrentInvocationStackTrace()
at Microsoft.Mashup.Client.ClientShared.StackTraceInfo..ctor(String exceptionStackTrace, String invocationStackTrace)
at Microsoft.Mashup.Client.ClientShared.FeedbackErrorInfo..ctor(String message, Nullable`1 errorCode, String requestId, Exception exception)
at Microsoft.Mashup.Client.ClientShared.UnexpectedExceptionHandler.<>c__DisplayClass1.<HandleException>b__0()
at Microsoft.Mashup.Host.Document.SynchronizationContextExtensions.<>c__DisplayClass3.<SendAndMarshalExceptions>b__0(Object null)
at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)
at System.Delegate.DynamicInvokeImpl(Object[] args)
at System.Windows.Forms.Control.InvokeMarshaledCallbackDo(ThreadMethodEntry tme)
at System.Windows.Forms.Control.InvokeMarshaledCallbackHelper(Object obj)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Windows.Forms.Control.InvokeMarshaledCallback(ThreadMethodEntry tme)
at System.Windows.Forms.Control.InvokeMarshaledCallbacks()
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr dwComponentID, Int32 reason, Int32 pvLoopData)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Form.ShowDialog(IWin32Window owner)
at Microsoft.Mashup.Client.ClientShared.WindowManager.ShowDialog[T](T form, IWin32Window owner)
at Microsoft.PowerBI.Client.Windows.FloatingDialog.StartDialog.Show(MainWindow mainWindow, WindowsHost windowsHost, IFileHistoryManager fileHistoryManager, IAuthenticationManager authenticationManager, IAuthenticationUIHandler authenticationUIHandler, ICloudConfigurationManager cloudManager, UpdateNotificationManager updateNotificationManager, IFileOperationUIHandler fileOperationUIHandler, IPowerBISettings powerBISettings)
at Microsoft.PowerBI.Client.Windows.MainWindow.ShowStartDialog()
at Microsoft.PowerBI.Client.Program.<>c__DisplayClassb.<>c__DisplayClass13.<Main>b__4(MainWindow mainWindow)
at Microsoft.PowerBI.Client.Windows.MainWindow.<OnMainWindowInitializationCompleted>b__41()
at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)
at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)
at System.Delegate.DynamicInvokeImpl(Object[] args)
at System.Windows.Forms.Control.InvokeMarshaledCallbackDo(ThreadMethodEntry tme)
at System.Windows.Forms.Control.InvokeMarshaledCallbackHelper(Object obj)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Windows.Forms.Control.InvokeMarshaledCallback(ThreadMethodEntry tme)
at System.Windows.Forms.Control.InvokeMarshaledCallbacks()
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr dwComponentID, Int32 reason, Int32 pvLoopData)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Form.ShowDialog(IWin32Window owner)
at Microsoft.Mashup.Client.ClientShared.WindowManager.ShowDialog[T](T form, IWin32Window owner)
at Microsoft.PowerBI.Client.Program.<>c__DisplayClassb.<Main>b__0()
at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)
at Microsoft.PowerBI.Client.Program.Main(String[] args)

User ID:
777bd124-44d0-494a-8653-38cba0c2f15e

Session ID:
6164cbe1-7616-4f2d-b9c3-1d492798fa5a

Telemetry Enabled:
True

Model Default Mode:
Import

Snapshot Trace Logs:
C:\Users\Yannick\AppData\Local\Microsoft\Power BI Desktop\FrownSnapShot2129867580.zip

Performance Trace Logs:
C:\Users\Yannick\AppData\Local\Microsoft\Power BI Desktop\PerformanceTraces.zip

Enabled Preview Features:
PBI_esriEnabled

Disabled Preview Features:
PBI_RedShift
PBI_Impala
PBI_Snowflake
PBI_shapeMapVisualEnabled
PBI_allowBiDiCrossFilterInDirectQuery
PBI_clusteringEnabled

Disabled DirectQuery Options:
DirectQuery_Unrestricted

Cloud:
GlobalCloud

DPI Scale:
125%

Supported Services:
Power BI

Formulas:

section Section1;

Active Section Contract:
{"id":0,"name":"ReportSection","displayName":"Page 1","ordinal":0,"visualContainers":[],"displayOption":1,"width":1280,"height":720,"config":"{}"}

[v-haibl-msft]

 @yanthrax

This issue has already been fixed now.

https://community.powerbi.com/t5/Desktop/Esri-Arcgis-Maps-Power-BI-error-after-february-update/td-p/...

Best Regards,

Herbert

[yanthrax]

Thank you for your reply, its been fixed!

Kind regards,