0 Kudos

Account creation bug

Status: Needs Info
by jdecowski Visitor on ‎04-19-2017 01:19 PM

Hi all,


I'm submitting this on behalf of a co-worker. Every attempt at signing up for a power bi account ends up with the message:

"Sorry, that didn't work. There's a problem on our end. We're working on it, so try again later."


He gets there after clicking the start button in the screen shot below. We have tried logging in/out several times. Any suggestions here?





Status: Needs Info
by v-haibl-msft Super Contributor
on ‎04-20-2017 10:19 PM



Could you please try the solution mentioned in this thread to see if it helps?


Best Regards,

by Moderator Vicky_Song
on ‎04-20-2017 10:22 PM
Status changed to: Needs Info