Reply
Highlighted
Regular Visitor
Posts: 30
Registered: ‎10-11-2016
Accepted Solution

Successful Upgrade On-Prem Data Gateway, Now Can't Log On to Gateway

Hello,

 

A month ago I successfully upgraded from Power BI Gateway Enterprise to the On-Premesis Data Gateway. Now when I go to sign back in to add a new cube to host, I go to log in, use my ID which is also the admin, and what has always worked, including through the upgrade process, etc.. and this is the error I get:

 

Failed to sign in. Please verify your credentials and try again.
The browser based authentication dialog failed to complete. Reason: The service is temporarily overloaded.
   at Microsoft.IdentityModel.Clients.ActiveDirectory.AuthenticationContext.RunAsyncTask[T](Task`1 task)
   at Microsoft.PowerBI.DataMovement.EnterpriseGatewayConfigurator.AuthenticationManager.AuthenticateWithSelectedUser(String authorityAddress, String resource, String clientId, String redirectAddress)

 

I seriously doubt it's overloaded. This is the first time I'm logging in since the successful install, where I did log back in afterwards and check things out, as it was a bit of a problem with it's first upgrade since installed 1 year prior. It's up and running now, no issues to the user community.

 

Any ideas on how I can login so I can admin it, not to mention I need to upgrade it as it's been month.

 

Thanks,

JPQ


Accepted Solutions
Regular Visitor
Posts: 30
Registered: ‎10-11-2016

Re: Successful Upgrade On-Prem Data Gateway, Now Can't Log On to Gateway

Appologies, please disregard. I was able to get in, instead of taking the already defaulted ID, I switched to differnt user, and used my full email address, and that made the difference.

View solution in original post


All Replies
Regular Visitor
Posts: 30
Registered: ‎10-11-2016

Re: Successful Upgrade On-Prem Data Gateway, Now Can't Log On to Gateway

Appologies, please disregard. I was able to get in, instead of taking the already defaulted ID, I switched to differnt user, and used my full email address, and that made the difference.