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Hi everyone,
I've had plenty of problems in order to install Power BI Personal Gateway after unstalling PBI On-Premise Gateway... fortunately, after following some of the tips presented here I've managed to do it.
BUT, once installed I cannot open it in order to configure it, this is the screenshot of what I'm seeing (translated from spanish, it says: "Wait while we are checking some points") :
Clicking "next" does nothing.
When I open the system administrator the "GWConfig.exe" process is running taking memory but not CPU... additionally, when I try to uninstall the gateway an alert pops up alerting that I could be deleting some existing connections, so I think it's installed but for some reason there's some fence at the beginning.
I could uninstall but it's so frustrating having to go through all the cleanning steps again... any advice?
Thanks a lot,
Kind regards.
Same scenario - had to uninstall Enterprise gateway because it apparently needs to be part of Active Directory (not well documented!!!). Now trying to install Personal gateway on the same machine, shows under Programs and Features but "Launch" does nothing. And the moderator suggestion is to clean up registry entries?!? Doesn't your uninstall program take care of that, and why would you think that's a solution (it's a guess)? Assuming that doesn't improve anything, how can I get the configuration applet to run if "Launch" doesn't work? Or has Power BI now become useless on this machine with 32GB of memory and a 250Mbit internet connection?!?
OK, I have spent 15 hours wriggling through every aspect of this I can think of, and still can’t make things work. Close, but no cigar, and I’m done. I stumbled across some nice little nuggets that I didn’t find anywhere else in Gawd knows how many Internet searches and trial-and-errors, and I figure the least I can do for posterity is document some of them so that some of you may not have to go through the same painful and fruitless contortions.
First, background: I am an independent consultant specializing in SQL Server, and I do most of my learning in a home office – clients pay for what I already know, not what I learn on their nickel. I have been exposed to Microsoft and their products since DOS was all there was and Excel ran on the Macintosh, not IBM PCs, MS was partnering with Sybase to roll out SQL Server 1.11 because Microsoft’s Enterprise database, Access, wasn’t quite getting it done, blah, blah, blah. I’m not a newbie, so when I say I have tried everything I know to try, it goes a bit beyond “use CCleaner”.
I am able to get the On-premises gateway installed and configured – it sees my SSAS instance and happily reports, “Online: You are good to go.” I have mapped [login@someone.onmicrosoft.com] to [AzureAD\Login], and it passes the test. If I go Get – Databases – SQL Server Analysis Services – Connect, the Data Source Name setup through the gateway is displayed. But depending on where I’ve been in the past couple days, the error will very, and the gateway will not connect. The Personal Gateway stopped being an option days ago, as it has the “Doesn’t Launch” issue mentioned (and not solved) in other threads.
Bother, as Eeyore says.
Here are some very, very, VERY condensed bullet points, hope they help”
The way that last thing read along with an entry in the System log, “This computer is configured as a member of a workgroup, not as a member of a domain. The Netlogon service does not need to run in this configuration.”, and my little voice says that jumping the gap between local and domain and the whole EffectiveUserName – UPN thing and all the mentions of “Active Directory” in online instructions boil it down to, “you have to be part of a domain to make the gateway work, and AzureAD doesn’t cut it”.
If that’s the case, it’s a shame MS can’t say it that simply. If AzureAD will work and somebody can document EVERYTHING that would be needed to set it up (remember, I’m just a lowly SQL guy, not a network admin), that would probably be great for more than just me – a lot of people seem to have been wrestling with this over the past year, and who knows how many never told their tale online and just gave up.
Bill Knight
Data Wrangler
I actually have the same problem
- I had an old version of the gateway I had to uninstall because PBI Desktop wouldn't launch anymore
- I had to uninstall Microsoft Data Management Gateway as explained in the following link :
=> Now I can launch PBI Desktop
BUT
- I have downlowded the last version of the PBI Personnal getway from the main page of the online app
- At the end of the (sucessfull) installation process, I click on "Launch" but nothing happens
- When I launch PBI Personnal Gateway manually, I find this message : wait while we are checking additionnal data / sequence contains no elements. Clicking on "following" won't do anything
Can you please help ?
Hi @juanca,
Firstly, make sure that your machine meets the requirements when installing personal gateway.
Secondly, after installing personal gateway successfully, does the installation wizard prompt you to launch gateway configuration wizard?
Thanks,
Lydia Zhang
Hi @v-yuezhe-msft,
Yes, the requierements are met, in fact I have had an on-premise version up and running properly (I want to convert it to personal gateway because this one is able to support connections to PostgreSQL Database).
Yes, the installation wizard prompt me to launch configuration but it never appears.
Thanks a lot,
Kind regards.
Hi @juanca,
I would recommend you use CCleaner to uninstall gateways and clean up registry of gateways, then install personal gateway using a admin account and check if the configuration wizard appears.
Thanks,
Lydia Zhang
Hi @v-yuezhe-msft,
Thanks for your reply, I've followed your recommendation without success.
I've opened "PersonalGateway.log" that is located in: C:\Users\xxxxx\AppData\Local\Microsoft\Power BI Gateway - Personal. And this is the error that shows:
GWConfig.exe Error: 0 : Error from PersonalGatewayConfigurator, exception: System.IO.FileNotFoundException: en Microsoft.DataTransfer.AgentSdk.GatewayProvider.RunDiaCmd(String parameters) en Microsoft.DataTransfer.PowerBIGatewayAgent.ConfiguratorWorkflowSteps.StartService() en Microsoft.DataProxy.PowerBIPersonalGatewayConfigurator.MainViewModel.<GetIsConfiguredAsync>b__7() en System.Threading.Tasks.Task`1.InnerInvoke() en System.Threading.Tasks.Task.Execute() --- Fin del seguimiento de la pila de la ubicación anterior donde se produjo la excepción --- en System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) en System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) en Microsoft.DataProxy.PowerBIPersonalGatewayConfigurator.MainViewModel.<GetIsConfiguredAsync>d__8.MoveNext() --- Fin del seguimiento de la pila de la ubicación anterior donde se produjo la excepción --- en System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) en System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) en Microsoft.DataProxy.PowerBIPersonalGatewayConfigurator.NotifyTaskCompletion`1.<WatchTaskAsync>d__0.MoveNext().
Could it be useful to fix what's happening?
Thanks again,
Kind regards.
Hi @juanca,
Do you download the latest verison of Power BI gateway from this link? And is there any possibility that you install on-premises gateway and use it?
Thanks,
Lydia Zhang
Hi @v-yuezhe-msft,
I downloaded the installer from the link that is availabe in the app main screen, I think it should be the same.
After a lot of effort I was able to configure my systems through an on-premise data gateway, so I won't try to install the personal gateway by now.
Thanks a lot,
Kind regards.