Personal gateway credentials issue

[obaechtiger]

Hi,

I am using the Trial version of power BI Pro and have installed the personal gateway in order to connect to an on premises data source.

After installing the gateway, in power BI it is mentionned "Online" under Gateway connection in the dataset configuration.

But when I try to refresh the data, it says "The credentials stored in the cloud are missing".

So I saw a previous post where the solution was to re-enter the credentials in power BI.

But the issue I'm facing is that the link to edit the credentials is missing in Power BI cloud.

Do you know what might be causing this problem?

Thanks in advance for your help,

Omar