Issues when connecting to Analysis Services 2016

[thc]

Hi

I think this is the appropiate place to put this, so here goes.

I have a site, where I have installed the on-premises PowerBI Gateway, and added a data source, the Analysis Services instance, that is installed on the same server as the gateway.

Testing connection gives green a-OK checkmarks.

When I try to get data from the AS database, I press get data --> SQL Server Analysis Services --> Connect --> choose the data source --> and gets this error message: Something went wrong, and for the record "følgende systemfejl opstod" translates to: The following system error occured.

So it gives me no error to pursue really.

I have of course clicked the link, but it gives this guide: https://powerbi.microsoft.com/en-us/documentation/powerbi-gateway-onprem/

And it is the on-premise gateway I have installed.

The SQL server is 2016, now with SP1, (yesterday it was RTM version, but no change after update)

SQL Server 2016 (SP1) (KB3182545) - 13.0.4001.0 (X64)  

To make sure it is not a rights-issue, the powerBI account used for the gateway is also administrator on the Analysis Services instance, and so far is the only account used.

I have made installations like these a couple of times before, but the lack of error description in the interface is something I haven't seen before.

The log mentions 'AdomdErrorResponseException' but the adomd.net / Analysis Mangement object are both installed on the server, as 2016 versions, from the installation of the SQL server I assume.

I tried to paste the log in a code block, but my post became to long. I have pasted it here: http://pastebin.com/N1iJyG5M I hope it is ok.

Any help is greatly appreciated as I can't interpret the log myself. I have found other similar threads with similar issues like this one: https://community.powerbi.com/t5/Service/Enterprise-Gateway-can-t-connect-to-on-premise-AS/m-p/13736...

But they are all about needing updates to older SQL server versions. But as this is SP1 on 2016, I don't really have that option.

[v-yuezhe-msft · Accepted solution]

Hi @thc,

What edition of SQL Server 2016 in your scenario ? Also, please check that if the email address you use to sign in Power BI matches the User Principal Name (UPN) of the local Active Directory Domain. For more details, please check this article.

In addition, you can connect to SSAS from Power BI Desktop, then create reports there and publish reports to Power BI Service, then use the gateway to refresh the dataset.

Thanks,
Lydia Zhang

[thc]

Hi Lydia

It's 2016 Standard edition.

But it works now, it was the mapping of names. I thought it only necessary to map different accounts to other domain accounts, but of course in this case the UPN and o365 domains does not match. I should have caught that.

Thanks a lot for the help, much appreciated.