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Katrin620
New Member

Error Salesforce Object: DataSource Error: Unable to connect to the remote server

Hi,

 

I am using Power BI Desktop and want to set up a report using data from a Salesforce Object. 

 

When selecting: Get Data -> Online Services -> Salesforce Objects the system lets me chose the object (in this case Installed Product), but afterwards the 'Preview is Evaluationg' circle turns and turns until it shows an error: "DataSource.Error: Unable to connect to the remote server Details: https://na2.salesforce.com/services/data/v29.0/sobjects/SVMXC__Installed_Product__c/describe"

 

When I open the link the following is shown: 

<Errors>
<Error>
<errorCode>INVALID_SESSION_ID</errorCode>
<message>Session expired or invalid</message>
</Error>
</Errors>

 

The strange thing is that I can work with other objects without error messages, and can work with all reports too.

Any advice would be greatly appreciated.

2 REPLIES 2
StijnJanssen
Regular Visitor

Hi Katrin,

 

while working with power BI and getting data from salesforce object I experience the same as you have described.

I also raised another ticket with the same content @Anonymous

Re: Get data online service error on Salesforce object

https://community.powerbi.com/t5/Integrations-with-Files-and/Get-data-online-service-error-on-Salesforce-object/m-p/142900#M8856

Looking at the time and date you have raised the question do you have a solution?

 

Thank you !

Stijn Janssen

 

 

cmathistx
New Member

I get this error frequently when I am behind our company's firewall on our internal network.  I don't seem to have this problem when on an external network.  And I think the reason why querying some objects work fine and others do not has to do with the number of fields in the objects.

 

Hope this helps.

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