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mtstewart17
Frequent Visitor

Downloaded Personal Gateway not showing up in Manage Gateways

Hello,

 

I downloaded a Personal Gateway and after the download completes and I go through the Wizard I get the message that the Gateway has been successfully installed. 

 

Then when I login to Power BI online and go to "Manage Gateways" it says I do not have any Gateways. 

 

If i go to one of my data sources and select the option "Schedule Refresh" then I can see a Personal Gateway that shows up as "Offline."

 

Any ideas why the Gateway installation is showing successful but not showing up when I try to find it on Power BI online?

 

 

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