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Hi,
I have thoroughly searched through the community and nothing seems to be working. I am getting the below error on each visual of my report
We reached the data gateway, but the gateway can't access the on-premises data source.
Please try again later or contact support. If you contact support, please provide these details.
I believe it has something to fo with the gateway. I have updated and reconfigured the gateway but still no avail. I am using SQL Server direct query mode. on republishing the source works fine for about 5 minutes and then breaks.
Just to make things more clear I have other reports querying the same data source but for some reason, only 2 of reports are breaking. I have recreated the reports with a different name but it only works only for 5 mins and breaks.
Please can anyone help me with this.
Please try either step
If the error still persists, please submit a support ticket.
thanks for your reply.
I have already gone through this before I asked the question but did not work.
I have raised a ticket for 4 days now but Microsoft is unable to find the source of error.
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