custom visual heat map is not working?

[Anonymous]

I've used this custom visual for few months now. Not sure what happend in the past few weeks, but when I open the pbix file today, it showed a blank chart. The data and the table links are the same, but there is no error either.

I even create a simple Excel file which include state code, latitude and longtitude, and one measure. Unfortunately, it still shows blank. I can use the same data to other map type of visual and they look fine to me.

Please helps!

Wenchi Wang

[hoffmanrat]

I added this from the store yesterday and couldnt get it to work. Deleted it today to re-add and it's gone from the store. Hopefully it's because of a known bug being fixed?

[v-sihou-msft]

@Anonymous

Can you try to re-download and import the custom visual from Office Store?

If this issue still persists, you may contact its author. 

Regards,