04-19-2017 10:24 AM
I've been trying to get data from JIRA and I'm not able to get populate data at all. I'm getting this error as in this screenshot, and couldn't make heads or tails out of it.
Can someone tell me what this means, and how to fix this? Also, can someone please give me the steps to linking JIRA to Power BI ? Thanks in advance!
04-19-2017 10:44 AM
04-20-2017 12:47 AM - edited 04-20-2017 12:49 AM
I did check this link earlier and I followed the same steps as mentioned in the link. But I'm not able to get past the connection step! This screen has been on for the past hour!
04-21-2017 02:02 AM
Based on my test, I am able to connect to JIRA from Power BI service.
In your scenario, can you link JIRA to Power BI successfully now? Please login to your JIRA site to verify your current credential is valid.
If you can login JIRA site without any problem, but still cannot connect to it from Power BI, I would suggest you create a support ticket: https://powerbi.microsoft.com/en-us/support/
04-21-2017 07:46 AM
@shirleympearlsHello, I experience the same problem after updating Power BI to the newest April Update. Prior to this version everything worked and had no issues. Also my Jira credentials are valid.
I will go ahead and submit a support ticket for this issue as I currently cannot downgrade to prior version of Power BI
04-24-2017 05:02 PM