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Frequent Visitor
Posts: 2
Registered: ‎02-13-2017
Accepted Solution

Esri Arcgis Maps: Power BI error after february update

Hi,

            When I start Power BI for Desktop (with Esri Map activated) I get this error. I've worked for some days and I've saved some templates that now not work. If I uncheck Esri Map error doesn't happen. I've installed february update ( 2.43.4647.541 64-bit (febbraio 2017) )

 

KInd Regards,

 

Marco

 

--------------------------------------------------

 

Feedback Type:
Frown (Error)

Timestamp:
2017-02-13T16:35:51.8649123Z

Local Time:
2017-02-13T17:35:51.8649123+01:00

Product Version:
2.43.4647.541 (PBIDesktop) (x64)

Release:
February 2017

IE Version:
11.0.9600.18283

OS Version:
Microsoft Windows NT 6.3.9600.0 (x64 it-IT)

CLR Version:
4.6.1 or later [Release Number = 394271]

Workbook Package Info:
1* - it-IT, fastCombine: Disabled, runBackgroundAnalysis: True.

Peak Working Set:
364 MB

Private Memory:
248 MB

Peak Virtual Memory:
33.7 GB

JS Error Message:
Cannot read property 'iconBase64' of undefined

Error Message:
Si è verificato un errore durante il rendering del report.

Stack Trace:
Microsoft.Mashup.Host.Document.JavaScriptException: Si è verificato un errore durante il rendering del report.
TypeError: Cannot read property 'iconBase64' of undefined
    at Object.createVisualPlugin (ms-pbi://pbi.microsoft.com/minerva/scripts/VisualHostCore.js:1425:58)
    at Object.<anonymous> (ms-pbi://pbi.microsoft.com/minerva/scripts/VisualHostCore.js:332:65)
    at j (ms-pbi://pbi.microsoft.com/opensource/jquery/jquery-2.1.1.js:2:26860)
    at Object.k.fir


Accepted Solutions
Power BI Team
Posts: 116
Registered: ‎08-11-2015

Re: Esri Arcgis Maps: Power BI error after february update

Sorry to hear that it's not resolved yet. Could you try one more thing. Power BI Desktop has a cache. Please try clearing the cache, with the following steps:

1) Close all instances of Power BI Desktop

2) Open file explorer and navigate to the folder <system drive>:\Users\<user>\AppData\Local\Microsoft\Power BI Desktop\CEF\cache

  • replace <system drive> with your operating system hard disk partition
  • replace <user> with your user profile name, typically the alias you login to Windows with

3) Delete all contents of this folder

4) Restart Power BI Desktop

 

Let me know if the issue persists after you've followed these instructions.

View solution in original post


All Replies
Frequent Visitor
Posts: 4
Registered: ‎02-13-2017

Re: Esri Arcgis Maps: Power BI error after february update

Same problem here.

Frequent Visitor
Posts: 5
Registered: ‎02-24-2016

Re: Esri Arcgis Maps: Power BI error after february update

Can you please open a Support Ticket?

Frequent Visitor
Posts: 3
Registered: ‎02-13-2017

Re: Esri Arcgis Maps: Power BI error after february update

The same error, except that I only got the iconBase64 error.

Frequent Visitor
Posts: 3
Registered: ‎02-13-2017

Re: Esri Arcgis Maps: Power BI error after february update

More info.

I uninstalled the Feb version, and reinstalled the version downloaded in Nov 2016. The same error message appears.

Not sure what has caused the error.

Helen

 

Frequent Visitor
Posts: 4
Registered: ‎02-13-2017

Re: Esri Arcgis Maps: Power BI error after february update

 The issue is gone!

Frequent Visitor
Posts: 5
Registered: ‎02-24-2016

Re: Esri Arcgis Maps: Power BI error after february update

Open PBI Desktop (do not open the PBIX file that is throwing the error).

Disable the ArcGis preview feature. Now open the PBIX that contains the ArcGis maps.

Enable the ArcGis again and close PBI Desktop.

Open once again the PBIX file and see if that resolves the issue. This helped me to solve this problem.

If problem persists please open a support ticket or send a frown.

Power BI Team
Posts: 116
Registered: ‎08-11-2015

Re: Esri Arcgis Maps: Power BI error after february update

We deployed a fix that addresses this issue. You should close and re-open Power BI Desktop and attempt to use ArcGIS Maps. If it does not work, please let us know.
Frequent Visitor
Posts: 3
Registered: ‎02-14-2017

Re: Esri Arcgis Maps: Power BI error after february update

Im still recieving the error. I have disabled/enabled and restarted a few times now and I still cant get ArcGIS Maps to reappear.

Frequent Visitor
Posts: 13
Registered: ‎11-14-2016

Re: Esri Arcgis Maps: Power BI error after february update

I am encountering the same problem and disabling/re-enabling ESRI did not fix the issue.